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“pleasantly surprised” 4 of 5 bubbles
Review of BEST WESTERN - On The Avenue

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BEST WESTERN - On The Avenue
Ranked #15 of 23 Hotels in Buffalo
Certificate of Excellence
Bradford, Pennsylvania
Level Contributor
108 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“pleasantly surprised”
4 of 5 bubbles Reviewed July 17, 2011

We stayed at this hotel while a family member received care at Roswell Park. The hotel offers discounts for such events which is really nice. The hotel itself looks new/modern and is clean throughout. The staff encountered were friendly. They provide a small breakfast each morning. There is no pool but the location is convenient for most things in downtown Buffalo. We usually try to stay away from hotels in downtown locations, but this was a pleasant surprise and we would definately stay there again.

  • Stayed June 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank firefighter4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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352 reviews from our community

Traveler rating
    145
    116
    51
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    25
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
OH
Level Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
2 of 5 bubbles Reviewed June 19, 2011

I expected a Best Western to be good. The staff were friendly, there is a convenient hotel parking lot, and the decor was nice, but there was a strong smell in hallway and room, there were hairs under the pillows, the wireless signal was not strong,and the breakfast left a lot to be desired. A homeless man was also in the parking lot when we arrived. Not the quality I expected from this chain.

  • Stayed June 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Corgi_Oh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
87 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 bubbles Reviewed April 24, 2011

The location is great, staff very friendly and helpful. However, the rooms were tidy, but not super clean-I.e shower tile stained and old. Water pressure in shower undependable -and would get hot/cold if toilet in our room or other ( upstairs?) was flushed. It was fine for our short stay, but for the money, I felt we could've found better.

  • Stayed April 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jewels1698
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 1, 2011

I enjoyed my stay at the Best Western in Buffalo so much that I had to write a review. The desk staff was so knowledgeable about the area, they advised me about restaurants and sightseeing destinations. The continental breakfast was great--the breakfast room was clean and well stocked. My room was spotless and the cleaning staff was polite and friendly. All in all it was a superb stay and I would recommend this hotel to everyone!
I wish every hotel staff everywhere cared as much as this staff does about their guests!

  • Stayed February 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank moricher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
1 review
4 of 5 bubbles Reviewed March 1, 2011

My husband and I were in town for the Detroit Red Wings/Buffalo Sabres hockey game. The hotel was close to the arena, with nearby restaurants. We were very pleased with the kind, friendly and knowledgeable staff. The rooms were very clean, spacious and up to date. We would definitely be coming back to stay.

  • Stayed February 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank luvmyk9s1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 11, 2011

This hotel was fantastic! We stayed here while attending the World Juniors and found the hotel most accommodating and helpful. They were very enthusiastic and willing to help. The rooms were clean and perfect for the price. I would recommend this hotel in a heart beat to anyone travelling in the Buffalo area.

  • Stayed January 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ottawa2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, ON
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed January 1, 2011

We were delighted to stay at this hotel recently. Theresa and all of the staff were fantastic - very accommodating, helpful and always friendly. They went out of their way to make sure our stay was excellent.

The hotel is in a convenient downtown location, close to many restaurants. There room was clean and nice. I would definitely stay here again.

  • Stayed December 2010, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lovesurfing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN - On The Avenue

Property: BEST WESTERN - On The Avenue
Address: 510 Delaware Ave, Buffalo, NY 14202-1304
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#7 Business Hotel in Buffalo
#9 Romantic Hotel in Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN - On The Avenue 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Inn - On The Avenue Hotel Buffalo
Best Western Hotel Buffalo
Best Western Buffalo
Buffalo Best Western

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