We enjoy the food very much but we didn't enjoy the waiting game. We order an appetizer and two entree. Appetizer came within 10-15 mins, then my husband dried middle plate was served 10 mins after appetizer. However my pho plate took an additional 15 mins before I got it. Apparently there was a line of plate waiting for soup. I know this is a relatively new place, but if you're in the business of selling noodle soup you must be able to meet the demand of the soup. What I learn is that they don't keep their soup all the time, but only to reheat the soup every time someone order the dish. That's not very time efficient if you have 15 orders of pho and having to wait 30 mins for the soup to be warm up. Once I got my soup it was barely warm because when I put in the bean sprout it never really cooked it. I had to send it back to be reheat in the microwave.
Please don't got me wrong by this lengthy message. I enjoyed their food and service very much. But I just think they need to think about alternative method to be more efficient with serving time.