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“Disappointing”
Review of The Buffalo Zoo

The Buffalo Zoo
Ranked #24 of 163 things to do in Buffalo
Certificate of Excellence
More attraction details
Attraction details
Owner description: Founded in 1875, the Buffalo Zoo is the third oldest zoo in the United States. Each year, the Zoo welcomes approximately 400,000 visitors and is the second largest tourist attraction in Western New York, second only to Niagara Falls.Located on 23.5 acres of Buffalo’s beautiful Delaware Park, the Zoo exhibits a diverse collection of wild and exotic animals and more than 320 different species of plants. Open year-round, the Zoo is a constant source of conservation, education and recreation for Western New York.
Useful Information: Activities for older children, Activities for young children
Reviewed August 19, 2014

Hard to give a good review when the animals were so sparse. Elephants, one, thru a dirty glass door. Sea otter's, the water was so cloudy, I can only hope the black blob we saw was in fact a sea otter. The rain forest exhibit was where we saw the most animals. The best part of the visit was seeing Monica, the baby rhino, but after a few minutes, she was out of view. The few ones we saw were great, but where are all the animals? I understand that animals will do what they want, but here, you are led around a path to see Elephants, that are not around to see, and you are at a dead end, left to back track to where you started. The layout is awkward, even with all of the construction, and the map doesn't do much either. Honestly, will probably never go back.

2  Thank junegirl119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel G, Public Relations Manager at The Buffalo Zoo, responded to this reviewResponded August 21, 2014

We're sorry you didn't enjoy your visit to the Zoo. The elephants have access to their indoor holding area so they aren't always out in the yard. The pathway to see the elephant yard is a temporary one and will not be a dead end once the construction of our new state-of-the-art Arctic Edge exhibit is finished next year. We do let the water in some of the exhibits get murky, because chlorine and other water treatment chemicals can be harmful to the animals. The water quality is similar to what they would have in the wild. As the third oldest Zoo in the country, we are considered a historic site, so we are unable to update the layout, but we try to make it easy to navigate for our guests. We hope you'll come back to visit when the construction is finished in 2015!

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Write a ReviewReviews (671)
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"polar bear"
in 51 reviews
"rainforest exhibit"
in 32 reviews
"sea lions"
in 22 reviews
"baby gorilla"
in 17 reviews
"reptile house"
in 13 reviews
"perfect size"
in 13 reviews
"great exhibits"
in 8 reviews
"great for kids"
in 8 reviews
"delaware park"
in 24 reviews
"few hours"
in 19 reviews
"on display"
in 11 reviews
"animals"
in 341 reviews
"tiger"
in 26 reviews
"luna"
in 25 reviews
"carousel"
in 23 reviews
"habitat"
in 36 reviews
"hyenas"
in 8 reviews
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416 - 420 of 671 reviews

Reviewed August 19, 2014 via mobile

A fun zoo. Lots of animals to see, and many up-close encounters. Not a huge zoo, but a fun place to spend a half day. Kids especially loved the baby rhinoceros and baby gorilla.

On the negative side, food is awful (and expensive), and the water in the sea lion exhibit was so murky that you couldn't see them below the surface or through the underwater viewing window. Also be warned that there is ongoing construction, so be prepared to walk further than usual.

Thank ClarkWGrizwald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2014

Went there with another family. They were there last time and got a fam membership. The size is smaller than Toronto zoo, but there are more species to see. They also have playground, train ride (token req'd) and carousel (also token req'd), but reasonable price. So when the kids went crazy in the playground, parents could sit outside at the picnic tables, watch them playing to make sure they're safe and have a rest. They also have a bone zone for the kids to dig out the dinosaur bones from the sands. They have signs up so you know what dinosaur you're looking for. This is kinda fun. They also have lots of benches & lots of shades for ppl to sit down and take a rest.

Thank GigiFanPhotography
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2014

It poured the day we went but since a lot of the animals are inside it was still enjoyable. Part of the zoo was under construction while we were there. They are putting an arctic section in that looks like it will be a great addition to the zoo. All the animals looked well cared for. The enclosures were fairly large and clean. We loved the rain forest and spent a long time in there. We were a little disappointed in the farm section. There weren't many animals in the farm and the "real chores" they tell you about on their website consisted of pretending to muck out a stall. There are plenty restrooms along the way. The concession stand was moderately priced but didn't have a lot of oppositions. If it's a nice day you can have a picnic in the park next to the zoo parking lot.

Thank 3toavan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 6, 2014

I went with my brother in March, and some of it was just absolutely MISERABLE. The only animals that seemed energetic at all were the animals in an indoor tropical exhibit and the animals that are native to colder climates. I specifically remember there being lions outside and looking horrid, probably because it was only about 50 degrees Fahrenheit outside.
In other words: Warm-climate animals should've been kept indoors during the winter and early spring, because they looked absolutely miserable outside.

Thank Matt L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel G, Public Relations Manager at The Buffalo Zoo, responded to this reviewResponded August 21, 2014

We're sorry you didn't enjoy your visit this spring. During inclement weather, the animals always have access to their indoor holding areas. Many of them choose to stay outdoors and are actually much more active during cooler temperatures.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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