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“Comfortable; helpful/friendly staff; good breakfast buffet”

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Hampton Inn & Suites Buffalo Downtown
Ranked #2 of 25 Hotels in Buffalo
Certificate of Excellence
Reviewed May 10, 2010

We extended our stay from two nights to three & wanted to stay longer -- just to enjoy the relaxing ambiance at this hotel. I've stayed at this hotel five times in the past six years, and the rooms have always been attractive & spotless (per the staff, the hotel is currently in the process of refurbishing the rooms). Our mattress was very comfortable, although the comforter (and a replacement comforter) was lumpy -- which apparently happens after a few times through the wash.
My room had a king size bed; my brother & his wife requested the same (king size bed) down the hall, but additionally had a small refrigerator, which my room didn't have. So if you want a refrig, make it a point to ask for one.
I particularly enjoy staying here because it's close to Allentown & the Bluestocking District, both of which have eye-popping Victorian architecture. This hotel is close to the trendy Elmwood Village area where I grew up, & which is still a mecca for college students from nearby Buffalo State. A Subway & two restaurants are on the premises -- but Buffalo has many great eateries, so don't limit yourself to what's at the hotel. The free breakfast buffet is generous & has something to please virtually everyone.

  • Stayed: May 2010, traveled as a couple
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Thank A_Traveller145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this reviewResponded May 18, 2010

I want to take this opportunity to thank you for taking the time to review the hotel and giving us such a great review as well. We strive everyday to ensure that all of our guests have such an exceptional stay like yours. We also appreciate that you return to us each time you are in Buffalo. Again thank you for your loyalty and look forward to your next visit with us here at the Hampton Inn & Suites Buffalo Downtown.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,147 - 1,153 of 1,265 reviews

Reviewed April 23, 2010

The hotel rooms are nice and big. Big comfy bed and a big flatscreen TV.
But the real good thing about the hotel is the staff! Superfriendly and welcoming, and going out of their way to make sure everything was right. If I am ever going to Buffalo again, I will stay here.

  • Stayed: April 2010, traveled on business
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Thank erikkri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2010

Just stayed here for 2 nights- our room was amazing! Had a Kitchen, living/sitting area and separate bedroom with a huge bathroom. Hotel lobby is very nice, beautifully decorated and stylish.

Such fantastic value for your money! It was like staying in a condo
You must walk to Betty's for breakfast and skip the complimentary breakfast at hotel!

  • Stayed: April 2010, traveled as a couple
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1  Thank LikesTOtravelgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2010

My wife and I stayed here on the Wednesday night before Thanksgiving (American).
Our first stay in a Hilton/Hampton as it is not normally in our price range. The hotel is in the perfect location to stay at after a night out in Buffalo, which was the purpose of our trip.
Great service, very clean, all the ammenities.Ifyou are prepared to pay double the cost of a value hotel, you will be very happy with this premium hotel. The rooms are clean, large have everything you need, T.V.,internet, great bed. The "free" breakfast buffet is magical, one of the best I've had, don't miss it.
Great stay, no problems, request a room on the quiet side if you stay on a "party" night.

  • Stayed: November 2009, traveled as a couple
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1  Thank SurlySalm0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2010

Our last stay at this hotel was not at all pleasent, but we're so glad we gave it another shot! It was absolutly beauiful! It was also VERY clean!!!!!!

  • Stayed: March 2010, traveled as a couple
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Thank Travel_Tara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2010

We recently stayed at the hotel to attend the NCAA tournament in Buffalo. We were very impressed with the property. The reception staff was friendly and accomodating. There was free parking for the entire stay - even the last day when we were no longer guests at the hotel. The property itself is impeccable. The room we stayed in was on the 5th floor near the elevator. That usually causes me concerns, but I did not hear anybody getting on or off the entire stay. The room itself was very large as was the bathroom. It was kept very clean. We stayed for 3 nights and I tipped the cleaning staff for a job well done. I think they must have remodeled the hotel because the carpet, walls and fixtures looked brand new. They supplied us with a roll away bed for our son who was traveling with us. We also appreciated the breakfast which was included with the price. They served hot foods such as pancakes and eggs and also fruits, breads and cereals. Also appreciated was the hot coffee which could be had at breakfast time or downstairs in the lobby area at all times of the day. We were able to walk to the above ground train stop and take a free ride to the arena. The downtown area is a busy place on the weekends and if you are the type to go out and dance, then there are a lot of options there for you. We did eat at the Chocolate Bar restaurant which is connected to the hotel and it was delicious. The martini's are like a dessert to enjoy.
The only negative I can say about the entire experience was on the way out of the parking lot of the hotel we noticed two cars with their windows shattered. We know that you should never leave your expensive items in plain view for thieves to see. The property is in the city but there is a nice townhouse development close to the property so it feels rather safe. We would definitely stay here again if traveling to the Buffalo area. We always look for a Hilton hotel or a brand of the Hilton family. We also belong to the Hilton Honors program.

  • Stayed: March 2010, traveled as a couple
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2  Thank TravelingTracy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2010

We recently spent the weekend at this location. We have visited Buffalo many times, as my husband went to college there. This was our first time staying in the downtown area. We loved our stay and didn't want to come home. We were with our 5 year old son. The rooms were spotless! The pool and hot tub area is wonderful! The pool was a bit on the cool side, so they may want to turn up the temperature on that a little. The hot tub was very relaxing and the temp. was just perfect. There are 4 restaurents attached to this hotel, which made things so much easier. It is the most modern Hampton Inn we have stayed in to date. The staff members are outstanding. They went out of their way to help and be friendly. Especially Robert who worked during the day and another tall gentleman who worked in the evening. They should be commended for their impeccable customer service!! In addition, there were two gentlemen who were friendly and made us feel at home in the breakfast area as well. Thank you for your outstanding sevice. It's nice to see that some hotels still have "class."

  • Stayed: February 2010, traveled with family
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1  Thank Luella10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Buffalo Downtown

Address: 220 Delaware Ave, Buffalo, NY 14202-2100
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Buffalo
#1 Family Hotel in Buffalo
#2 Romantic Hotel in Buffalo
Price Range: $151 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Buffalo Downtown 3*
Number of rooms: 140
Official Description (provided by the hotel):
The Hampton Inn & Suites Buffalo Downtown hotel grants guest access to fantastic bars, nightclubs and restaurants. Enjoy our complimentary amenities including breakfast, free parking and WiFi. Located within 15 minutes of Niagara Falls this hotel connects guest to the experience of a life time and the comforts of home. ... more   less 
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Also Known As:
Hampton Inn And Suites Buffalo Downtown
Hampton Inn & Suites Buffalo Downtown Hotel Buffalo
Hampton Inn Buffalo
Buffalo Hampton Inn

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