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“2nd time at hotel”

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Hampton Inn & Suites Buffalo Downtown
Ranked #3 of 24 Hotels in Buffalo
Certificate of Excellence
Newport, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“2nd time at hotel”
Reviewed September 25, 2013

Excellent staff, nice hotel, good location. No problems. Would stay again. The jacuzzi rooms are large, quiet, and a good value. One can walk to a number of places from the hotel including all of the downtown area.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Joe P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, October 1, 2013
Fantastic! We are so happy that you enjoyed your stay and shared it with everyone on TripAdvisor. We work very hard to make sure that we provide guests the services and amenities they deserve. Thank you for your business and we look forward to seeing you again.
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1,192 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (121)
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English first
Bolton, Canada
Level 4 Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 22, 2013

Stayed September 12-15 and as always were treated like family. The location is perfect to get to some great restaurants,city sights, the waterfront and bars.I cant say enough about the cleanliness of this hotel and the incredible staff. From check in with Mo,the staff at breakfast,the housekeeping staff and the maintenence staff makes my stay the most incredible. All this is a reflection on how clean and organized the hotel is.It is not just me that gets the treated this way I see everyone get friendly courteous treatment. Its always sad to leave but it is awesome to know I will be back.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Doug G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, October 1, 2013
Thank you! Thank you very much for expressing your feelings on TripAdvisor. We are so pleased that our entire staff, from housekeeping, to maintenance, to breakfast, were able to provide you with excellent service. Mo is such a valuable asset to our hotel. We are lucky to have her. We believe in treating all of our guests with respect and kindness. Thank you for noting that; it means a great deal for that to be mentioned. We look forward to seeing you again!
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Brocton, United States
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 21, 2013

We have stayed here numerous times for events in Buffalo. It has a great location and within walking distance to everything downtown, And you aren't walking through anywhere creepy! The staff is courteous and professional! The hotel is well updated and very well decorated! The beds are so comfortable you'll never want to get out of it! The pool is a comfortable temperature and the hot tub is great! We love this hotel and have tried staying at other places for events but will always stay here!

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jennifer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, October 1, 2013
Wow! Thank you so much. We really appreciate that you noted so many aspects of the hotel that we keep up on every day. You mentioning these attributes is a great reward for the hard work everyone here puts in. We look forward to hosting you here again. Thank you for your business.
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Charlotte, North Carolina
Level 4 Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 19, 2013

We came here after leaving a much worse place. It cost me twice the money, but it was 8 to 10 times better. One-night stay. Room was big and clean and beds comfortable. Check-in staff nice and process was easy. Would gladly stay here again, but would need to get slightly lower rate to stay multiple nights --- booked at last minute, which didn't help.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank telllikeitis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, October 1, 2013
Thank you so much for giving us a chance to "wow" you! Hampton regularly offers discounts on reservations made in advance, as well as advance purchase rates. We encourage you to book ahead to get the best rate possible. That said, we look forward to seeing you again, and we would like to thank you for your business.
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somewhere deep in Ohio
Level 6 Contributor
104 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed September 17, 2013

Two nights on a weekend. Several wedding parties and some serious noise (deep bass beat) past midnight. Called desk,staff responded and decibels decreased. I understand it's a wedding party and noise is de rigueur, but when your paying $250 a night a bit of quiet after midnight is not an unreasonable expectation particularly when, upon checking-in, I asked to be away from wedding parties. It was quiet on Saturday night.

Room was spacious and pretty clean. Free parking. Convenient downtown location.

TV was excellent. Radio not worth a s*&t. No big deal except I wound up using my smartphone to listen two a couple of overnight shows and the WiFi signal came and went and my phone filled in the gaps on the ATT network. Result was I exceeded my data plan limit without knowing I did while falling in and out of sleep.

Not a wonderful place not bad either.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JaneRussel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, September 19, 2013
Thank you very much for sharing your experience at our hotel on TripAdvisor. We value all guest feedback, doing so gives us the opportunity to make our hotel better. We are terribly sorry that your stay was only satisfactory. Though we are glad that our front desk staff were able to address the noise complaint, we are sorry that it happened in the first place. We also apologize about the spotty internet. we have contacted our network carriers personally to address this issue. We are happy that we were able to provide you with a large, clean room in a great location. We hope that you choose to stay with us again. Thank you for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brunswick, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 16, 2013

Met all business and personal needs. Quite, clean and very friendly and helpful staff. Good location in the city with night life and restaurants nearby. Good value, comfortable and just a great place to stay.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Joyce C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, September 17, 2013
Sweet and to the point! We like that. Thank you for your review of our hotel. We are so happy that you found our hotel to be a great value, with everything you needed for your visit. We look forward to seeing you again. Thank you for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Level 4 Contributor
44 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 15, 2013

This was rated the #1 hotel in Buffalo, which leads me to believe there isn't much going on here....It was clean, the fitness center was nice, the business center easy to access. The breakfast was a little gross, but I managed with some cereal. The coffee shop across the street was great, I'd go there next time. Was good for a night in town for business. I'd stay here again.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Salimando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, September 17, 2013
Thank you so much for your review of our hotel. We are so happy that we could meet your needs and that you would stay with us again when you next come to Buffalo. We apologize that you did not find breakfast appetizing, but we are happy that Spot Coffee, right across the street from us, was able to provide you with the choices you desired. We work very hard to make sure our guests are guaranteed a clean and comfortable room. We look forward to seeing you again. Thank you for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Buffalo Downtown

Property: Hampton Inn & Suites Buffalo Downtown
Address: 220 Delaware Ave, Buffalo, NY 14202-2100
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Buffalo
#1 Business Hotel in Buffalo
#2 Romantic Hotel in Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Buffalo Downtown 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hampton Inn & Suites Buffalo Downtown Hotel Buffalo
Hampton Inn And Suites Buffalo Downtown
Hampton Inn Buffalo
Buffalo Hampton Inn

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