We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A very nice place to stay in Buffalo”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hampton Inn & Suites Buffalo Downtown
Ranked #2 of 24 Hotels in Buffalo
Certificate of Excellence
Reviewed September 18, 2012

Stayed at the Hampton Inn for a couple of nights and found it to be
very clean and well maintained. The hotel has a number of very nice
restaurants attached to the building so after a day of shopping we
didn't have to go far for a descent meal. I chose the room with the
Jacuzzi tub, a very nice add on for very little cost. However I was a
little put off by only having paper cups in the room for both the
coffee and the water.

The free breakfast buffet was acceptable with a varied selection. The staff were all very welcoming and friendly. I would certainly stay there again.

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank scubascott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this reviewResponded September 24, 2012

Thank you for your review of our Hotel here on Trip Advisor. I am glad to hear that you found our accommodations to be up to your standard. I apologize about the paper cups as apposed to glass in your room. We follow our brands standards on items like that. We look forward to having you back. Thank you for your business.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,221)
There are newer reviews for Hampton Inn & Suites Buffalo Downtown
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

950 - 956 of 1,221 reviews

Reviewed September 13, 2012

We went to Buffalo for a wedding and weren't expecting much of the Hampton Inn. We were pleasantly surprised. We don't have much experience with the Hampton Inn chain, but I was expecting your standard business room. When we opened the door to our suite (obtained at the wedding group rate), we were shocked to find a kitchen, pull out couch and TV in the FIRST room, with a small hall leading to the equally large bedroom and walk in closet (with surprisingly large shoe rack). We totally didn't need such a luxury suite--I imagine it was one of the larger rooms that we lucked out getting as I think the hotel was full (3 wedding groups had booked there that weekend). The room itself was pretty standard decor--nothing special, but everything seemed clean and new. I will say that given the luxurious size of the room, the bathroom was a bit underwhelming, but the hotel room overall exceeded my expectations.

Stayed: July 2012, traveled with friends
Thank travelrabbit2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this reviewResponded September 24, 2012

We appreciate the time you have taken to review our hotel. I am glad to here that you were pleasantly surprised with your accommodations. Overall I am please to hear that we exceeded your expectations. We hope to see you again on your travels back to Buffalo.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2012

This Hampton Inn exceeded all expectations. The furnishings were more like the full service Hilton properties, and we had a spacious new room. Gym and pool were both functional and breakfast met the need. The surrounding area is rather boring, but that's more a function of Buffalo.

  • Stayed: August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RafflesKing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this reviewResponded September 24, 2012

Thank you for reviewing our Hampton inn & Suites. We appreciate your comments and proud to see that we exceeded all of your expectations. On your travels back to Buffalo, please come stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2012

We stayed here one night, doing a round trip out West. Very nice building, good colors, inside and outside. Good rooms. Excellent beds. Very, very good breakfast buffet. But no plain yoghurt, (why is all food sweetend? ) and the plastic cutlery and plates are something I don't like. Is it all that expensive to do some dishes?
Nice staff. Handy small shop to buy some stuff. Would we ever come back: we would certainly stay here again.

Stayed: September 2012, traveled as a couple
Thank julaHolland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this reviewResponded September 17, 2012

Thank you for reviewing our hotel. We appreciate the comments about our building, the colors and the quality of our rooms. Thank you for acknowledging the breakfast buffet and I would like to let you know that the plastic cutlery we use is enviroware and is a recycled product. However than can replace just simply washing dishes. We hope to see you again on your travels back to the area. Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2012

With an older surrounding metropolis like Buffalo, my girlfriend and I really didn't expect much from the Hampton Inn downtown for an overnight romantic stay. We found the hotel after half a day of shopping and checked in to the hotel with a concierge who simply had a great attitude. He was helpful inquiring about what we wanted to do next and had nothing but words of encouragement and variety on what more we could do with the remaining day and evening.

The bigger surprise came as soon as we walked into the room. My girlfriend stepped through the door and let out a scream. She was surprised on the layout of the room, how clean and how spacious it was. After dropping the bags, she went forward to investigate the surroundings. Around the corner was a 10 foot hallway that led towards the bedroom. On her left she saw a spacious bathroom that could've held a small rave. OMG!!!

After the bathroom she stepped into the bedroom, and again she let out another scream. A king sized bed and a hot tub in the room. The room was clean and extremely large. Great accommodations.

In the morning as we checked out of our room the cleaning staff greeted us and asked how our stay was. I was impressed as everyone took absolute pride in their own jobs and how to impress on their customers that we are #1.

My only disappointment came when we returned from eating dinner at The Cheesecake Company. The parking lot was overflowing to the point that we were asked to double park blocking in other cars. The second disappointment came whe we decided to try the hot tub...we found a few hairs the belonged to either one of us.

Other than that, two BIG thumbs up.

Room Tip: Room 305...take it and be prepared to be amazed. Not much of a view so close the shades.
  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank yewwoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this reviewResponded September 17, 2012

Thank you very much for taking the time to write a review of your experience at our hotel. I thank you for the very complimentary comments on our staff, both accommodating and friendly. It means a great deal to us when our guests notice and appreciate the hospitality. I would like to apologize for the cleanliness issue that you experienced with your hot tub, that is completely unacceptable and it has been addressed with our cleaning staff. We appreciate your business and thank you for choosing to stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2012

We stayed two nights on Labour Day weekend. The hotel is quite nice and our room was very large and clean. We were at the end of a hall and our room was very quiet The breakfast was good, coffee a little weak but overall ok. I agree with other comments about the plastic cutlery and styrofoam plates (not great) but understand it's easier for the hotel staff to clean up etc. We went to the Wing Festival at Coca Cola Field, took the free trolley on Main Street at the suggestion of the front desk staff. Overall, front desk staff were very friendly and helpful. We had planned ahead for things to do, shopping and visiting a couple of Frank Lloyd Wright-designed homes, there are several in the area.

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this reviewResponded September 10, 2012

We appreciate the time you have taken to write a review for our hotel. Thank you for all of your comments on our staff, and the surrounding areas. The Frank Lloyd homes are beautiful and we are really lucky as a city to have such historical landmarks. We value your business and we thank you for choosing us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2012

Ok! First the good stuff!
Room is very spacious, breakfast included (possible to make healthy selections or take something on the run), clean, huge comfy beds and tv... Kudos for this buffalo hampton!
Less good
No minibar or even the possibility to buy some at the reception, no china, glasswere, real cuttlery are available in the rooms or at breakfast... That feels like having breakfast in McDonalds. This might be a typical hamptons thing... So to be ignored in that case. ( i am not familiar with this chain)
Main negative point that really bugged me was the poor knowledge of the afternoon and evening staff... I had a nine o clock flight out and the girl suggested an 8 o clock transfer to the airport (20 min away)? They had little to no knowledge about things to do in the area (wanted to do some local things, they said there was nothing to do. Later i discovered they made me miss the buffalo wings festival and a concert in the canal area).
Good historical building btw! Too bad the chain felt obliged to put 2 ugly prefab towers on top of it to display the brandname!

Stayed: August 2012, traveled on business
1  Thank Simon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this reviewResponded September 10, 2012

Thank you very much for taking the time to review our hotel. I would like to apologize for your experience at our hotel. It is not acceptable that our staff is not educated on the things to do in Buffalo and our surrounding areas. This has been addressed. Thank you for your positive comments on our rooms and the quality of them, we take great pride. We understand that you have a choice and I would hope you would give us another opportunity when you travel back to Buffalo. Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Buffalo hotels
0.9 mi away
DoubleTree Club by Hilton Hotel Buffalo Downtown
0.1 mi away
Embassy Suites by Hilton Buffalo
0.4 mi away
Hilton Garden Inn Buffalo Downtown
Show Prices
Show Prices
Show Prices
1.0 mi away
Buffalo Marriott HARBORCENTER
0.5 mi away
Adam's Mark Buffalo
Adam's Mark Buffalo
#11 of 24 in Buffalo
1,808 reviews
0.9 mi away
Courtyard Buffalo Downtown/Canalside
Show Prices
Show Prices
Show Prices

Been to Hampton Inn & Suites Buffalo Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Buffalo Downtown

Address: 220 Delaware Ave, Buffalo, NY 14202-2100
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Buffalo
#1 Business Hotel in Buffalo
#2 Romantic Hotel in Buffalo
Price Range: $149 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Buffalo Downtown 3*
Number of rooms: 140
Official Description (provided by the hotel):
The Hampton Inn & Suites Buffalo Downtown hotel grants guest access to fantastic bars, nightclubs and restaurants. Enjoy our complimentary amenities including breakfast, free parking and WiFi. Located within 15 minutes of Niagara Falls this hotel connects guest to the experience of a life time and the comforts of home. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, Priceline, Hilton Hotels Direct, TripOnline SA, Hotwire, Cheap Tickets, HotelsforEveryone, Agoda, HotelQuickly, Cancelon and getaroom.com so you can book your Hampton Inn & Suites Buffalo Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Buffalo Downtown Hotel Buffalo
Hampton Inn And Suites Buffalo Downtown
Hampton Inn Buffalo
Buffalo Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing