To be fair I never road the boat. I called 2 months ago to get tickets for a ride over to the outer harbor for a concert. The lady wasn't that helpful and said I could just walk up and get a ticket for the ride over that day. I even asked if it sells out and if I could just get tickets now. She didn't have much information about it even though it was advertised online. Then I called back today with a question and she said it was sold out. So now I have to make other plans. Horrible customer service. Also they need to redo their website with an actual map of where the boat actually stops.
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