The food was great. Can't complain about the atmosphere. Eating at The Melting pot is an interesting (different) experience. The problem was our server. Because you do your own cooking, explanations of the hows and whys was required and a bit of patience as the questions were asked. Unfortunately she seemed to become frustrated as we asked and it showed in her answers with the final words being "because it's done that way and it wouldn't be on the menu if if wasn't to be cooked that way." As we sat there, totally confused (and turned off) the manager stopped at our table to ask how things were. We explained the situation, and got answers to all our questions. Two more visits to our table just to make sure all was well left us with a warm fuzzy feeling that will now bring us back......someday
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.