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“Wonderful hotel, I will never stay here again tough”

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Embassy Suites by Hilton Buffalo
Ranked #5 of 24 Hotels in Buffalo
Certificate of Excellence
Birmingham, AL
Level Contributor
80 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Wonderful hotel, I will never stay here again tough”
Reviewed September 20, 2011

The hotel itself is great. I parked on the street for free since it was the weekend. The managers reception and breakfast were both great. Pool was okay and it had a small hottub. Great bed, internet was good, basically everything about the hotel is great.

Now to the downside. The hotel is located near the party district in Buffalo. Great if you want to party all night, however, if you want to sleep here on the weekend forget about it. Some club a couple of blocks away was blaring techno music until about 3am. It was like being back in college again. My friend had a room on a different floor. Said some partiers came back in their room at 2am and were blaring music and making a ton of noise in the room next to his. He called and complained three times and couldn't get them to stop the party. The hotel did give him his money back for the room since he didn't sleep at all.

For me I'm just going to stay out by the galleria or airport or something and avoid this hotel and the Hampton Inn across the street.

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank msmont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,208 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto, Canada
Level Contributor
67 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed September 19, 2011

Good hotel. Upgraded my room and had a spacious suite on the top floors. Same deal as other Embassy - free breakfast, wifi, etc. Not much to do near the hotel, need a car to travel. Close to Sabres rink if you want to watch the Sabres at HSBC and close to armed forces museum - ships, submarines. Staff at the Embassy were helpful. The only annoying part was room service - they add delivery charge, mandatory gratuity, service fee and taxes - your meal will cost substantially more than you thought and they still leave the tip field blank !

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Canadarocks463
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 13, 2011

Met up with a friend after a long time and decied to stay here. Well located and had good sized rooms along with a very comfortable bed. The staff both at the front and at the desk were very friendly and helpful and gave some good suggestions where to go and eat.

  • Stayed November 2010, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank paul007bondjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 11, 2011

This hotel is beautiful, amazingly decorated, the beds were comfortable and the rooms were lovely. I wasn't happy with the way my reservation was dealt with. I had asked for 2 queen beds and I got one King bed definitely not the same. When I had asked the front about it they said they had overbooked and couldn't offer me a room with 2 queen beds. We had 5 ppl crammed into this room. The pictures on the website made all the rooms look spacious, maybe it was just our room, but we had a small space lovely as it was not made for 5. Overall the breakfast was good, fresh omelets and great patio out front. Friendly service. For the amount of money paid it was probably not the best value we could've gotten, but it was a very nice hotel. A great place to spend a little extra.

  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank littleskim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 3, 2011

Well maintained, clean, friendly staff, great breakfast, good location, and great rooms.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leeming W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 3, 2011

It was recommended by a local friend, he was right. A nice downtown hotel that was well priced and had no bugs. Breakfast was nothing fancy but more than enough to choose from. Staff was super nice, helpful. We stayed on the top fl (8th) and it was mst recently renovated. You could still smell that new carpet smell.
Good for families or couples.

  • Stayed September 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Marnsala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 30, 2011

The hotel is well maintained and convenient, particularly if you have business in downtown Buffalo. The room was very spacious and clean and I had no complaints. Check-in and check-out process was smooth and friendly.

But, the surrounding neighbourhood is not very convenient, though that is very much due to the level of activity in the city rather than the hotel.

The evening manager's reception was not managed well and we could not get even a coffee. The staff catering to the guests were not very hospitable and seemed to be keen on collecting tips. The morning breakfast was neither great. It was just pedestrian and service was poor.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Prasanna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Buffalo

Property: Embassy Suites by Hilton Buffalo
Address: 200 Delaware Ave, Buffalo, NY 14202
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Buffalo
#3 Romantic Hotel in Buffalo
#3 Family Hotel in Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Buffalo 3.5*
Number of rooms: 44
Official Description (provided by the hotel):
The Embassy Suites Buffalo is a new property built to green construction standards in the heart of downtown Buffalo. While staying with our hotel you'll be treated to cityscape views, complimentary wireless Internet, complimentary cooked-to-order breakfast every morning and a nightly manager's reception featuring complimentary appetizers and cocktails.Each spacious 2-room suites feature separates living rooms and bedrooms. Each bed is equipped with 250-thread count Sleep Essentials™ bedding, designer furniture including a pull out sofa, plush armchairs, work desk, and ottomans, two flat-screen televisions, two telephones, a mini-fridge, wet bar, microwave and more. On-site you'll find two restaurants that offer a variety of meal options. SEAR Steakhouse is downtown Buffalo's new premiere steakhouse. City Press is our lobby espresso bar that features Starbucks® coffees and serves pre-made salads, sandwiches and pastries. We also provide room service for those who want to enjoy a delicious meal in the privacy of their room. Our hotel is also perfect for business meetings and wedding receptions. Our contemporary facilities include seven meeting rooms with a combined total of 6,034 square feet. A complimentary 24-hour business center is perfect for those last minute business needs. We are happy to help plan your business gatherings, events, weddings and we offer full catering and audio/visual support. ... more   less 
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Also Known As:
Embassy Suites Buffalo Hotel Buffalo

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