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“Has the best of both a b&b AND a luxury boutique hotel”

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The Mansion on Delaware Avenue
Ranked #9 of 25 Hotels in Buffalo
Certificate of Excellence
Washington, DC area
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Has the best of both a b&b AND a luxury boutique hotel”
4 of 5 bubbles Reviewed August 7, 2012

If you love a b& b... you will adore the Mansion on Delaware. If you love a luxury boutique hotel... you will be enamored by the Mansion on Delaware. This hotel is the best of both worlds. Small & intimate with an abundance of charm... simultaneously spoiling the guests with unobtrusive service.

The service we experienced was so wonderful and spot on that they tended to what we needed without skipping a beat. We felt as though their desire to help was extremely sincere. Our butler was fabulous as were the staff at the front desk and the driver. Our driver even pointed out where we could grab a bite after the concert we were seeing as well as giving us some facts we were unaware of about the area.

The decor was contemporary and comfortable... set amongst the beautiful architectural details of another era. The fireside salon was a serene spot to have a cup of tea or coffee. The billards salon was the place to have an afternoon drink (2 included in the rate) & shoot a game of pool... or just relax & enjoy the ambiance. This room was also where the complimentary buffet breakfast was served. The buffet had a nice variety (pastries, yogurt, cereal, fruit, salads, salmon, etc.).

The rooms were nicely appointed with comfortable beds. A bonus for me was that the bathrooms had one of my favorite bath & body products in them... Penhaligon's Quercus. This made me very happy! They even had "in residence" cards printed with my name on them. It is the little things that really are the icing on the cake.

We would never even THINK of staying elsewhere in Buffalo!!

Oh, one last thing... be sure to pop over to Betty's (a few blocks away) for a meal... or dessert...or a drink... sit in the bar area... it has a stupendous vibe & dynamite food!

  • Stayed June 2012, traveled as a couple
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Helpful?
2 Thank onRwayworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
genop, Owner at The Mansion on Delaware Avenue, responded to this review, August 28, 2012
Thank you for your extremely detailed review - I know that tripadvisor users appreciate such specific information about the hotel and region they are visiting - it really helps them get the most out of their visit. I value the observations that only you can provide about your stay at The Mansion - our guest's feedback is invaluable. We look forward to welcoming you back on your next trip up from Washington, DC. (...and we agree with your assessment of Betty's!)
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463 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Modesto
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed August 7, 2012

We were on a short visit to Buffalo and stayed at the Mansion. I can say that the experience they provided my wife and I was outstanding and became one of the several highlights of our visit. The "butlers" were extremely accommodating and drove us to all the sights and restaurants on our itenerary. There restaurant recommedations were right on. We actually were made to feel that we made new friends.

  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
3 Thank carwasher1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
genop, Owner at The Mansion on Delaware Avenue, responded to this review, August 28, 2012
Thank you for your review. The Butler Team strives to create a personalized Buffalo experience for each of our guests and I am so glad to hear that they accomplished just that for you and your wife. The Butlers are extremely knowledgeable about the Buffalo/Niagara Region...and the complimentary Range Rover transportation is perfect for getting to and from the many restaurants and attractions in the downtown area. We hope to have the pleasure of welcoming you, our new friends, back to The Mansion on your return to Buffalo.
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New York City, New York
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed August 5, 2012

Speaking as someone who can almost always find something to nitpick about, I can truthfully say that The Mansion has been my most-perfect hotel stay ever. The staff is genuinely warm. The property is one-of-a-kind. The amenities, such as 8 wines from which to choose each evening, and a beautiful Continental breakfast; are not found at big name hotels. We will always stay here during future Buffalo trips.

  • Stayed August 2012
    • Value
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Helpful?
4 Thank TimRNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
genop, Owner at The Mansion on Delaware Avenue, responded to this review, August 28, 2012
Thank you for your review. Your wonderful compliment that 'The Mansion has been my most-perfect hotel stay ever' is quite appreciated. Thank you, also, for commenting on the warmth of the staff - we believe the superb service of The Mansion's Butler Team sets our hotel apart. One of the biggest indicators of a guest's satisfaction with our hotel is his enthusiasm to return - we look forward to welcoming you the next time you visit Buffalo.
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San Antonio, TX
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed July 22, 2012

The renovated mansion is indeed attractive and has a nice atmosphere of old elegance (even if updated with some new furnishings in a more modern style and even if somewhat disturbed by huge wedding parties.) The latest renovation was about 10 years ago though and our room showed a little bit of "faded elegance" I would call it (such as wooden moulding or trim that had been banged up or worn and simply painted over)

On the other hand, the service of the "butlers" is outstanding and they go out of their way to make everything about your stay "smooth". We ate dinner at recommended restaurants each night and were personally shuttled to and from by the butlers (as well s to/from nearby tourist locations.)

For me, service trumps minor wear and If I return to Bufflo I would certainly want to stay at the Mansion again.

(BTW, the Mansion was not available on all the nights I watned to stay and we were forced to stay elsewhere. The butlers recommended the newly renovated Hotel Lafayette and I have posted a separate review of that property for comparison.)

  • Stayed July 2012, traveled on business
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Helpful?
2 Thank ZihuaMitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
genop, Owner at The Mansion on Delaware Avenue, responded to this review, July 31, 2012
Thank you for your review. It is truly helpful to receive a review in which a guest has generously taken his time to share details of his stay. I must take a moment to correct an assertion you stated in your review, though. While the conversion of this historic building, which had been vacant for 25 years prior to restoration, into a luxury hotel was achieved in 2001, renovations are ceaseless and a continuous and ongoing process as we continue to provide the most current and comfortable environment for guests while also being good stewards of this historic building. The 'banged up' molding to which you referred is actually one of the many 150 year historic pieces of original architectural detail of which we made the choice to retain. We're proud to say that the wonderful juxtaposition of the historic architecture of the building with contemporary design and decor has resulted in delighted comments by guests, numerous design awards as well as a feature in Architectural Digest Magazine.
Bridal parties, as they are excitedly departing or arriving, may sometimes be a bit enthusiastic, and I apologize for any disturbance you experienced due to a wedding group. I am so glad to hear, though, that you enjoyed the assistance of the Butler Team. Thank you for remarking on the 'outstanding service' you experienced - the list of complimentary services and amenities provided by the hotel's exceptional Butler Team not only add excellent value to our guests' stay, but also create memorable experiences. Great to hear that you enjoyed the complimentary Range Rover transportation to and from restaurants and attractions - it's fun to experience Buffalo from the soft leather seats of a Butler driven Range Rover!
Thank you for choosing The Mansion - we're sorry we could not accommodate your entire stay, but we look forward to welcoming you back to Buffalo and The Mansion on Delaware Avenue.
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UK
Level Contributor
140 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed July 17, 2012

The Mansion butlers are exquisite!Their service, from helping with the luggage, valet parking, and first class assistance with dinner reservations, including transporting you to your destination is perfect. I would suggest that you do not stay anywhere else in Buffalo!

  • Stayed July 2012, traveled as a couple
    • Value
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Helpful?
4 Thank teabrewer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
genop, Owner at The Mansion on Delaware Avenue, responded to this review, August 28, 2012
Thank you for the glowing review. It is good to hear that the many complimentary services and amenities the hotel provides are appreciated and valued by our guests. We hope to have the pleasure of welcoming you back to Buffalo and The Mansion the next time you visit the U.S.
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Herndon, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 4, 2012

Mansion on Delaware Avenue was more than expected - they were great in every way from the moment we arrived until they packed our car to leave. Great breakfast, drinks, a beautiful setting and first class treatment. I want to go again!

  • Stayed July 2012, traveled as a couple
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Helpful?
1 Thank carol w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
genop, Owner at The Mansion on Delaware Avenue, responded to this review, August 28, 2012
Thank you for your review. We are so glad to hear you enjoyed your stay - particularly the complimentary breakfast and afternoon cocktails. We would love to welcome you again the next time you return to Buffalo.
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Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 2, 2012

My now husband and I worked with the staff at the Mansion for months planning our wedding this past weekend and couldn't have been happier with how things turned out. We were treated wonderfully by everyone and found the accommodations spacious and beautiful. The breakfast was ridiculous-those sticky buns and chocolate-filled croissants were some of the best I've ever had. Don't get me started on the food for our wedding- it was one of the best meals my guests and I have ever had-from the lobster appetizers all the way to the delicious wedding cookies... phenomenal! The serving staff was wonderful as well. We had two other rooms reserved for people in our party and they were all impressed. A perfect location and wedding to start our married life together. :)

  • Stayed June 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Jen7012020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
genop, Owner at The Mansion on Delaware Avenue, responded to this review, July 22, 2012
Thank you so much for your review and for choosing The Mansion for your wedding. We recently received photos from your wedding ceremony and reception and they are beautiful - we've shared them on The Mansion's facebook page. It is always great to hear our guests say that they "couldn't have been happier". It was truly a pleasure planning this special day with you. Congratulations and best of luck!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Mansion on Delaware Avenue

Property: The Mansion on Delaware Avenue
Address: 414 Delaware Ave, Delaware & Edward Street, Buffalo, NY 14202-1604
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Buffalo
#4 Business Hotel in Buffalo
#6 Family Hotel in Buffalo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Mansion on Delaware Avenue 4*
Number of rooms: 28
Official Description (provided by the hotel):
Buffalo's first and only AAA Four Diamond hotel provides a cosmopolitan, European hotel experience with value added complimentary amenities such as valet parking, breakfast, afternoon cocktails, downtown Land Rover transportation, free wireless and/or hi-speed internet and more. Guestrooms receive equivalent deluxe services and amenities, with size and architectural detail distinguishing each room type. ... more   less 
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Also Known As:
The Mansion On Delaware Avenue Hotel Buffalo
Mansion On Delaware Avenue Buffalo

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