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“over rated”

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Grand Central Hotel
Reviewed March 15, 2012

Regarding FOOD-did not spend the night. Service was poor beyond expection. Food was average for anyplace. I have heard this place is hit and miss. Order not cooked correctly-nothing unusual about meal.

  • Stayed: February 2012, traveled on business
    • Value
    • Service
3  Thank shelbymissouri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (40)
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29 - 35 of 40 reviews

Reviewed March 21, 2011

I only saw one other choice that was even open.... However, the room I had was extremely nice, big, clean, comfortable - fireplace equipped. No mention of the small bar area or if even adult beverages were served - they are and fully equipped. Steak was great - other fare a little overcooked to my liking. Very pleasant experience.

  • Stayed: March 2011, traveled solo
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3  Thank sweco2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2011

We traveled there to eat for the first time with my family. What a nostolgic place. Service and the Steaks were out of this world. Great atmosphere! Yes it is a place to take your wallet as dinner is around 25 person or a little more, but it is worth every penny. We return again for sure love it!

  • Stayed: October 2010, traveled with family
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4  Thank ljw41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2010

Disappointing on every level, my “Sterling Steak” was average and not worth the price, my wife’s special Saturday night Prime Rib was an inedible portion of fat and gristle with very little meat, all made worse by the wait staff’s unprofessionalism and management’s apparent indifference.
After a few minutes trying to make the most of our Prime Rib, my wife returned a nearly full plate of fat and gristle to the kitchen containing all but a small portion of the meat that we were able to digest stating that we were unhappy with our meal as evidenced by the carnage on the plate. Neither the manager nor the chef acknowledged our disappointment with our meal instead we were presented with a bill by our clueless waiter. Disgusted with the whole experience and not wanting the hassle we left never to return.
Please be warned, don’t be fooled by the AAA 4 diamonds that the hotel has been awarded, the Grand Central Hotel Restaurant is a pretentious fraud.

Pat D’Amico
Olathe, Kansas

  • Stayed: October 2010, traveled as a couple
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12  Thank damicoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2010

Cottonwood Falls is a small quiet town in the Flint Hills of Kasas. The Grand Central Hotel is a really nice hotel. Although arriving early we were able to check in and were given a cup of deceent coffee, something you don't get very often in the States!

The highlight of this hotel is the food. Although it may seem a while in coming it is worth the wait.

Our room was very clean and breakfast very good.

  • Stayed: September 2010, traveled as a couple
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3  Thank kayak22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2009

This was a wedding anniversary trip and the Grand Central Hotel was recommended by friends. Unfortunately the hotel was a disappointment. First problem was our room. King size bed however it was right over the kitchen and the grill and the grill ventilator so all we heard was HUMHUMHUMHUMHUMHUM clear up to 10:45pm!!!! Big bucks we are paying and no peace and quiet just a LOUD FAN NOISE!!!! And the view? Got a view of a parking lot and the other view was of the roof! Next was dinner. WIlted salad served by a heavily fragranced pimpled face guy who once we got salads and our entrees disappeared. Bad service for a $100 dinner tab. Had more fun at the Emma Chase cafe down the way where we ended up listening to bluegrass music and which apparently had better food (and way less expensive) than the hotel. Unless they revamp their accommodations we give this hotel a D. But in the end what made the trip to Cottonwood Falls worth while was a visit to the Tall Grass National Park - don't miss it for the quiet and beauty you WON'T find at the Grand Central.

  • Stayed: March 2009, traveled as a couple
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5  Thank kurtrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2007

Being a corporate pilot this is one of the best steaks I've ever experienced. I travel to many destinations. Previous comments regarding pricing of this hotel and restaurant would be of no consequence if patrons would research the internet. This is not a McDonald's type of restaurant regardless if it is the middle of Kansas. It is a first class hotel and restaurant and happens to do a great business in the middle of Kansas. Folks... this is a great place to stay and one of the best small town restaurants there is anywhere. Even if it is not in New York City. Then again, not everyone likes NYC. Enjoy.

  • Stayed: October 2007, traveled on business
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5  Thank geeimjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Central Hotel

Address: 215 Broadway St, P.O. Box 506, Cottonwood Falls, KS 66845-9728
Phone Number:
Location: United States > Kansas > Cottonwood Falls
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Cottonwood Falls
Price Range: $139 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Central Hotel 3*
Number of rooms: 10
Reservation Options:
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Also Known As:
Grand Central Cottonwood Falls

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