When we arrived, we were very impressed with the grounds, which are wooded and serene. However, there were several cracks in the facade, as we soon found out! For one, the a/c vents in some of the rooms were not opened after the winter season, so the air did not work for the first 24 hours day until maintenance came. Two, the pool was overrun with kids of all ages, as well as plenty of teenagers and young adults drinking up a storm. It was graduation weekend for N.A.U. so the place was filled to the brim with partiers. Before arrival, the front desk assured us that only parents would be staying on-site. Third, what others wrote about the showers is true. They run hot and cold and hot and cold, so one second you are freezing and the next your're burning! Maintenance blamed this on 68 year old nickel plated pipes that have never been updated to copper. No bottled water is left in the rooms for guests. There is no microwave. The patios do not open up and there is no room to sit on them and relax. Security was powerless to control all the party animals. The maids will knock on your door and call you in your room even if you have the Do Not Distrub sign on the door. Finally, trash from guest's room service meals was left in the hallways for over 24 hours and housekeeping did nothing to clean it up! Definitely not a classy place.
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- Also Known As:
- Flagstaff Little America Hotel
- Little America Flagstaff