I may whine a little bit here, so brace yourself. This hotel doesn't deserve to be #1 on Trip Advisor for Flagstaff!
Overall, I liked the hotel, more than I thought I would. The rooms were quite large, with a full bathroom and a separate makeup area with a sink, mirror; that's good thinking if you have a wife and 2 daughters like I do. Nice move.
The furniture appears older, but a classic style (that's what they were going for), and very clean. Nice grounds too, plenty of parking and pine trees all around.
Here's the problem---I picked hotels on my trips through Flagstaff that have hot tubs; which after a 9 hour drive, I want to use for theraputic reasons (my achin' back).
So, when I went down in the morning, the gate was locked, with no sign up. I called the office, they said they'd have maintenance open the gate; then they called back to say it wasn't available because it was still heating up.
OK, I'm all for hot tub maintenance, and it looked clean. I didn't have 2 hours to wait for it to warm up. I also had picked the hotel with the specific intent to use the hot tub; and since I called down and checked out with the same lady at the desk, I belive a reduction in the rate was due, but none was offered. I wasn't going to fight about it; but it also makes me lean away from coming back if they won't treat us right.
I stayed at the Drury in on my return leg in Flagstaff. I was wanting to take the family to Flagstaff, and will shy away from this hotel (Little America) because they won't treat you right; and I dont' want to throw a fit; just take 20% off my bill if the error is yours.
If you advertise a hot tub, and it isn't working, don't just say "Sorry" and do nothing, that doesn't cut it.
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- Also Known As:
- Flagstaff Little America Hotel
- Little America Flagstaff