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Reviewed November 27, 2017

Comfy beds, great location, enjoyed the fact that we were on Route 66.
Would like to have seen some sort of protein at breakfast.

  • Stayed: November 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank sallysV8411HS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_Relations_2018, Guest Relations Manager at Days Inn by Wyndham Flagstaff - West Route 66, responded to this reviewResponded November 29, 2017

sallysV8411HS,

Thank you for taking the time to let us know how you enjoyed your stay of Days Inn Flagstaff - West Route 66 Hotel. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2017 via mobile

We travel to Flagstaff a couple times a year and have stayed here several times before this. The rooms have now been renovated and updated with granite shower surrounds, bedside tables with built-in USB ports, and new paint. We like the improvements and the spacious rooms. Although every motel in Flagstaff is pretty close to railroad tracks, we didn't hear the train through the thick concrete walls. The breakfast buffet has fresh fruit, breads and pastries, waffles, yogurt, coffee and juices (but not the eggs, bacon, or sausage that we found on breakfast bars at other hotels on this trip). Pricing is also a little different than most, with different prices every day over the holidays, but still moderate-priced for our stay. This hotel is popular with families and organized tour groups heading to Grand Canyon. We will stay here again in the future.

Stayed: November 2017, traveled as a couple
Thank Traveler_from_Alaska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_Relations_2018, Guest Relations Manager at Days Inn by Wyndham Flagstaff - West Route 66, responded to this reviewResponded November 26, 2017

Traveler_from_Alaska,

Thank you so much for sharing your review and giving us an honest look at the guest
experience in Days Inn Flagstaff - West Route 66 hotel. It is wonderful to hear of the great impression we made with our amenities and services.We appreciate your loyalty and look forward to your future visits!


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Reviewed November 12, 2017

We arrived about 3.40. Impressive foyer, helpful staff. Took cases up to room but couldn't get in as cleaners still at work. Went back to foyer, had a coffee. Desk apologetic but didn't seem to have any way of contacting cleaners. So eventually noticed that the trolley had moved and went back up to room. Room fine apart from loose carpet but had a link door. Back to desk to request a room without a link door. Desk fine but manager not happy. Eventually get a new set of keys. Move cases up to new room only to discover another link door. By now 4.30. Decide to cut my losses and ask for a cancellation. Manager doesn't believe me that there is a link door and sends someone to check! Refuses to give me a refund but gives me yet another room. I walked out. Now happily in Super 8 next door. Took less than 5 minutes to get my room there. Days Inn dysfunctional. Do not sign anything until you've viewed the room. At least I'm getting double points. Lol. Ho hum.

  • Stayed: November 2017, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank GeoJuice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_Relations_2018, Guest Relations Manager at Days Inn by Wyndham Flagstaff - West Route 66, responded to this reviewResponded November 16, 2017

GeoJuice,

Thank you for letting us know about the inconveniences that you encountered during your
recent stay at our hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again after the experience you had in us. We promise you a better service and a professional staff.

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Reviewed October 31, 2017

If all you're after is clean sheets to sleep on, a clean toilet, and a hot shower, this'll do the job. I suspect the place gets a lot of traffic, so all of the fabric surfaces that don't readily clean easily (rugs, bedspreads, blankets, curtains) all are full of dust and body odor of the past tenants, so my room kinda stank or smelled like you were staying with in a guy friend's bedroom.

  • Stayed: October 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Days Inn
Thank vincentw498
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFlagstaff2014, Guest Relations Manager at Days Inn by Wyndham Flagstaff - West Route 66, responded to this reviewResponded November 2, 2017

vincentw498,

Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. We are sorry to hear that you were not satisfied with the condition and cleanliness of the hotel your guest room at that time. This is certainly not the kind of experience we would like for our valued guests to have. We hope you'll return someday to see how we have addressed and improved upon the issues
that you have expressed, thanks to your valuable feedback.

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Reviewed October 29, 2017

The dad was hard as a rock the room was not clean had a funny odor was noise everywhere just could not handle it have stayed there before and the conditions of gone downhill so bad I will not stay there again

  • Stayed: October 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank terryfC3559BZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFlagstaff2014, Guest Relations Manager at Days Inn by Wyndham Flagstaff - West Route 66, responded to this reviewResponded October 30, 2017

terryfC3559BZ,

Thank you for letting us know about the inconveniences that you encountered during your
recent stay at our hotel. We are sorry to hear that you were not satisfied with the cleanliness of the hotel your guest room at that time. This is certainly not the kind of experience we would like for our valued guests to have. We hope you'll return someday to see how we're improving.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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