This isn’t what I thought I was getting. I made my reservation on the Days Inn web site, and chose a room including a refrigerator (“2 Queen Beds Room”). After arriving in my room, I asked the manager why there was no refrigerator (a critical point in making this reservation.) He informed me that not all rooms have refrigerators, and those that do require an additional fee. While I don’t expect a great room for $60, I do think that the room description on the company’s internet site is an integral part of the contract the customer makes with the hotel. I won’t complain about the smell or the noise, but not meeting their contractual obligation is significant issue. I hope the corporate office knows this is going on. I would be wary when making online reservations with this hotel.
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- Also Known As:
- Days Inn Flagstaff-West Route 66 Hotel Flagstaff
- Flagstaff Days Inn