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“Awesome Hotel”

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Hilton Garden Inn Flagstaff
Ranked #5 of 65 Hotels in Flagstaff
Certificate of Excellence
GreenLeadersSilver level
Simi Valley, California
1 review
“Awesome Hotel”
Reviewed December 13, 2010

This Hotel is highly reccomended for everybody plan to visit Grand Canyon .All staff are very helpful esp Kelly M. She's excellent , friendly Front Desk....

  • Stayed November 2010, traveled with friends
    • Value
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Helpful?
Thank cbla16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review, December 22, 2010
Thanks for the kind words!!

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,157 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Tucson, Arizona
Level 5 Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 18, 2010

I recently stayed at the Hilton Garden Inn - Flagstaff after a long day at the Grand Canyon. Hotel was easy to find and near lots of restaurants and stores. It also appeared to be pretty close to the NAU campus. Arrived at 10pm and was greeted by a VERY friendly staffer who got us checked into our room quick...which was greatly appreciated since we couldn't wait to go to bed. Breakfast was okay but they did offer lots of options. Didn't use the pool but could see it was indoors but in a very unusual location with multiple windows facing the hotel lobby. Overall a pleasant stay and I would recommend.

  • Stayed October 2010, traveled as a couple
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Helpful?
Thank Wildkat520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hallsville, Missouri
Level 5 Contributor
91 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed October 17, 2010

A nice place to call home for a few days of National Park touring. Flagstaff is a wonderful town to visit.

  • Stayed October 2010, traveled as a couple
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Helpful?
1 Thank Kawaller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
Reviewed October 17, 2010

My 22 year old daughter and I stayed at this Hilton Garden Inn for two nights last week during a trip to the Grand Canyon. We were both very pleased with the room and the staff. We found the room to be very clean, nicely decorated and, the beds were very comfortable! We checked in a little late in the day and found the staff to be extremely friendly and helpful, even offering to make dinner reservations for us at a local restaurant while we settled into our room. Their suggestions for restaurants were appreciated - Beaver Street Brewery was alot of fun and, definately good food! Every member of the staff that we interacted with was helpful, friendly and cheerful. We appreciated the complimentary bottles of water in our room and, the ability to use the internet at no additional charge. At breakfast, waitstaff approached us as soon as we sat down to fill our coffee cups and, continued to offer refills as soon as our cups were near empty! The location is convenient although not very picturesque, but the location certainly served our purposes as we were out of the hotel most of the day touring and sightseeing.
After checking out of the Hilton Garden Inn, we headed to Sedona and stayed at the Hilton Sedona Resort & Spa - more picturesque scenery and more costly than the Hilton Garden Inn. The staff at the Hilton Sedona was snobby, unfriendly, and, not very helpful. For the nightly price at this Hilton, guests are not even provided with a complimentary bottle of water and, even Hilton Honors Members have to pay for internet use! We went to breakfast and had to wait more than 15 minutes before a server came to our table to offer us coffee - the entire breakfast took more than an hour to accomplish - more time than we had available since we had a 20 munute drive ahead of us for our Pink Jeep Tour.
The Hilton Sedona could take a few lessons in customer service from the Hilton Garden Inn staff!

  • Stayed October 2010
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Helpful?
Thank HCYMOM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Bay
Level 3 Contributor
22 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 12, 2010

This hotel was very nice. The entire staff was so warm and friendly. Most are professional and friendly but, these people were so genuinely friendly and helpful. That's rare these days. They greeted you each morning and chatted with you. They offered assistance on where to go and what to do because they saw us looking at a map. They even went online and printed out driving directions for us without us asking. They would remember where we were going and have more directions ready for us the next day. I wondered how they could possibly remember. The rooms were clean and neat. My only negative was the beds were really hard! But, that was nothing compared to the overall experience. Not sure I've had one that nice before.

  • Stayed October 2010, traveled with family
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Helpful?
Thank BTemporal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 6 Contributor
112 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed October 3, 2010

Was greeted by friendly staff when I check in. The room was very clean, I do think it was one of the cleanest room I stayed in a long time. I liked the fact that the person who cleaned the room left a card which stated her name and I was able to put comments or suggestions.
I really liked the location of the hotel. It is easy to get on and off the interstate. There are restaurants within walking distance. We ate a Coco's, it is a good place for dinner. Just simple cafe food, but the pie is wonderful.
We used the pool, not heated, but it was indoors. It was a fun for the kids and the water was clean.
We were offered a free breakfast buffet, normally not free. It was average. There was waffles, fruit, cereal, meat, eggs, biccuits and many more items.
We would stay here again.

  • Stayed October 2010, traveled with family
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Helpful?
Thank tundra1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Level 5 Contributor
82 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed September 23, 2010

Very typical of Hilton Garden Inn. Reception suggested another restaurant for dinner and it turned out great, Busters. Staff was great room was clean. Location excellant.

  • Stayed September 2010, traveled as a couple
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Helpful?
Thank Rudolph2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Flagstaff

Property: Hilton Garden Inn Flagstaff
Address: 350 W Forest Meadows St, Flagstaff, AZ 86001-2918
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Flagstaff
#1 Green Hotel in Flagstaff
#4 Family Hotel in Flagstaff
#5 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Flagstaff 3*
Number of rooms: 89
Official Description (provided by the hotel):
At the Hilton Garden Inn Flagstaff leisure travelers as well as the busy executives will be pleased to find everything necessary to make your trip to Northern Arizona relaxing and enjoyable. Our hotel is in the ideal location for exploring all the wonders of Northern Arizona including Historic Downtown Flagstaff,Route 66,the Grand Canyon National Park, Scenic Sedona, Oak Creek Canyon, The Painted Desert National Park, and much more. ... more   less 
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Also Known As:
Hilton Garden Inn - Flagstaff Hotel Flagstaff
Flagstaff Hilton Garden Inn
Hilton Flagstaff

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