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“Pleasant Grand Canyon Stopover”

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Hilton Garden Inn Flagstaff
Ranked #5 of 63 Hotels in Flagstaff
Certificate of Excellence
GreenLeadersSilver level
Ventura, CA
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Pleasant Grand Canyon Stopover”
4 of 5 bubbles Reviewed April 7, 2013

My family and I stayed here for two nights on a trip through the Southwest. Upon arrival, I asked the desk clerk for a quiet room, and he put us on the top floor at the end of the hall, which I appreciated very much. The rooms were clean and quiet, though not overly large, and the beds were comfortable. They also have a nice looking indoor pool, although we didn't use it on our visit. The price was very reasonable for what we got, and we would stay there again.

They don't offer free breakfast, but rather a paid breakfast buffet, although the food is essentially the same quality as what you'd get in a standard free breakfast. We took advantage of the fact that there was a Coco's right next door instead. In fact, the Coco's provides room service for the hotel and their delivery surcharge is within reason.

  • Stayed April 2013, traveled with family
    • Value
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Helpful?
Thank VenturaKevin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review, April 9, 2013
Dear VenturaKevin:

Thank you for taking the time to review your recent stay at our hotel. We truly appreciate all your kind words as well as your business. As you stated we serve a full, breakfast buffet, with much more than you get at other hotels. Thus, we charge for it. We don’t just give you cereal, yogurt a few pastries and some microwaved hot items. We give you your choice of freshly prepared eggs, bacon, ham , sausage, waffles, French toast, bisquits and gravey, pastries, cereals, hot oatmeal, seasonal fresh fuits, etc, etc. It’s a step above most hotels free breakfast offerings.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
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1,105 reviews from our community

Traveler rating
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    133
    29
    11
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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English first
Corona del Mar, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 2, 2013

Room is clean and staff are nice and kindly to help!
A king size room nconnecting to a double beds room are so convenience for a family with kids to stay. The open up space really nice!
I shall like to go back and stay there again!

Room Tip: King size bed room connect to double bed room are so convenience for a family to stay with kids
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  • Stayed March 2013, traveled with family
    • Value
    • Location
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    • Service
Helpful?
1 Thank John Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review, April 4, 2013
Dear Mr. Y:

Thank you for taking the time to comment on your recent stay. We truly appreciate all your kind words and your excellent scores. We look forward to seeing you next time your in Flagstaff.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
Level Contributor
141 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
5 of 5 bubbles Reviewed April 1, 2013

Stayed at this hotel when passing through Flagstaff. We had bad luck with a different hotel last year, so decided to try something different.

Very nice room, good beds and pillows. VERY friendly staff. Room was quiet, good bathroom and they offered a nice breakfast for a reasonable fee in the morning. The hotel look very clean and nice.

One thing I liked was the fact that you could open the window at night and let in fresh air. At that altitude it was really pleasant.

I would definitely book here again.

Room Tip: Higher floors were quieter
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Apljavaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review, April 3, 2013
Dear Apljavaman:

Thank you for taking the time to review our hotel. We truly appreciate all your kind words as well as your business. We hope to see you next time your passing through.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed March 31, 2013 via mobile

On our trip to California, we decided to stop and see the Grand Canyon. The Hilton Garden Inn was an easy place to stay on our way through. The hotel is conveniently located near restaurants and right off the freeway. Service was good. The front desk manager was very helpful. The only issue was the pullout sofa we use as a bed for our kids. Most hotels that offer that option have an actual sofa that is wide enough for both of them comfortably. Unfortunately the sofa was more like a chair and very small. They still managed, but if you are expecting an actual pullout sofa you may be disappointed. The hotel also does not offer a rollaway bed option.

  • Stayed March 2013
    • Value
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Helpful?
1 Thank marchoffmann314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review, April 1, 2013
Dear Marchhoffmann314:

Thank you for taking the time to review your recent stay at our hotel. We truly appreciate your business and all your kind words. I do apologize for the misunderstanding with the sofa sleeper. It is a love seat which folds out to a twin size bed which is the exact same size as a rollway bed.

Again thank you for sharing your thoughts. Please rest assured I will follow up with the staff so that others wont be disappointed as you were.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
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Charlotte, North Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 28, 2013

We had such a pleasant stay here and it was close to our destination, The Grand Canyon. The rooms were clean and well maintained. The front desk clerk did an outstanding job making us feel welcome and answering any questions we had. We would stay here again!

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Science07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review, April 1, 2013
Dear Science07:

Thank you for taking the time to review our hotel. We truly appreciate your business and all your kind words. We look forward to sseing you next time your in Flagstaff.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sedona, Arizona
Level Contributor
177 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed March 27, 2013

I found the rooms very clean (spent two separate nites there) and staff were very friendly. Breakfast was good with a good selection good. There is a Indoor pool too. Good price for overnite.location is great. I needed a place to stay overnite when a family member had surgery at the Flagstaff Medical Center which was about 5 minutes away. Would stay there again.

Room Tip: Away from main road in FlAgstaff.
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  • Stayed March 2013, traveled solo
    • Value
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Helpful?
Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review, March 28, 2013
Dear Mrs. H:

Thank you for taking the time to review our hotel. We truly appreciate your kind words as well as your business.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redlands, California
Level Contributor
87 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed March 26, 2013

We recently stayed here 1 day on our way to New Mexico. The room was clean, decorated nicely, free wifi, parking in front of the room, and the check in was easy. Nice breakfast the next morning but we had to get on the road as it was almost blizard conditions. Price was right and would definitely come back.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review, March 28, 2013
Dear Mrs H:

Thank you for taking the time to review your recent stay with us. We truly appreciate your kind words as well as your business.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Flagstaff

Property: Hilton Garden Inn Flagstaff
Address: 350 W Forest Meadows St, Flagstaff, AZ 86001-2918
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Flagstaff
#1 Business Hotel in Flagstaff
#4 Family Hotel in Flagstaff
#5 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Flagstaff 3*
Number of rooms: 89
Official Description (provided by the hotel):
At the Hilton Garden Inn Flagstaff leisure travelers as well as the busy executives will be pleased to find everything necessary to make your trip to Northern Arizona relaxing and enjoyable. Our hotel is in the ideal location for exploring all the wonders of Northern Arizona including Historic Downtown Flagstaff,Route 66,the Grand Canyon National Park, Scenic Sedona, Oak Creek Canyon, The Painted Desert National Park, and much more. ... more   less 
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Also Known As:
Hilton Garden Inn - Flagstaff Hotel Flagstaff
Flagstaff Hilton Garden Inn
Hilton Flagstaff

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