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Hilton Garden Inn Flagstaff
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Reviews (1,254)
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All reviewsfront deskgrand canyonbreakfast buffetroom was cleanindoor poolconvenient locationstay there againstaff was very friendly and helpfulgreat place to staynice stayfridge and microwaveeasy accessroad tripparking lotwaffleshgibryan
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974 - 979 of 1,254 reviews
Reviewed February 21, 2013

We were visiting Phoenix and decided to take a quick trip up to the Grand Canyon--one of us had never seen it. We found a coupon at hotelcoupons.com for $65 for a room that would normally be $120 at the Hilton Garden Inn in Flagstaff, The room was great, nice and big, and a great value for the money. The staff was very nice and helpful. We received a free bottle of wine at check-in (inexpensive but free!), cookies at the front desk every night and muffins in the morning. Hot coffee and hot water for tea and cocoa is always available in the lobby as well as, of course, a coffee pot in the room. Microwave also in the room. Indoor pool is available though we didn't use it. Breakfast available but we didn't partake.

  • Stayed: February 2013, traveled as a couple
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1  Thank Egon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this reviewResponded February 22, 2013

Dear MaryS:

Thank you for taking the time to comment on your recent stay. We truly appreciate all your kind words and your great scores.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2013

This hotel is easy to get to and convenient to NAU and downtown. The staff was friendly and helpful and the room clean and comfortable. Our only wish is that they offered a complimentary breakfast like many of the other hotels in the area. Otherwise everything was great.

Room Tip: The view from the top floor was nice.
  • Stayed: February 2013, traveled with family
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Thank teamtip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this reviewResponded February 22, 2013

Dear TeamTip:

Thank you for taking the time to comment on your recent stay. We truly appreciate all your kind words as well as your business. As you mentioned we do charge for our breakfast, but it’s a full, hot buffet breakfast with everything you need to start your day off right. It’s not just cereal and a few pastries—it’s fresh scrambled eggs, bacon, sausage, waffles, etc, etc and its all you can eat!

Again Thanks for your great review. We hope to see you again soon!

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff
9282268888

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2013

Staff was very friendly and accommodating. Stayed here with my 3 sons for use of the pool after a day of sledding at the Wing Mtn Snow Play area. It was wonderful to come back to the heated indoor pool after a cold day of sledding.

  • Stayed: February 2013, traveled with family
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Thank Stelinro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this reviewResponded February 22, 2013

Dear Stelinro:

Thank you for taking the time to comment on your recent stay. We truly appreciate your kind words and excellent scores.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2013

What we liked about the hotel:
Good sized room
Clean and well presented
Good location
Good service

What we did not like about the hotel
Nothing

In conclusion, this is a standard hotel which represents reasonable value for money and would be a good place to stay in Flagstaff.

Room Tip: Try the rooms on the corner, the rooms ending in 01
  • Stayed: February 2013, traveled as a couple
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Thank Terenceandwendy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this reviewResponded February 22, 2013

Dear TerenceandWendyb:

Thank you for taking the time to review our hotel. We appreciate your kind words and your good scores.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 5, 2013

perfect location to visit Northern AZ great hotel no complaints at all. the Hotel is very close to lots of places to dine and only blocks from Interstate access. You are equally positioned from both ends of the grand canyon. Which may come in handy if you are staying more than one day as we did. And by the way the Coco's next door is clean and fresh with great service and was much appreciated as a gathering place before taking off for the Indian ruins-sunset crater-motezumas castle-Grand canyon-Sedona. Good people good times. Thank you!

Room Tip: great beds and pillows what a change from most hotels. Outstanding water pressure and bathroom facilities.
  • Stayed: January 2013, traveled with family
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Thank Jim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this reviewResponded February 6, 2013

Dear Mr. P.:

Thank you for taking the time to comment on your recent stay with us. We truly appreciate all your kind words as well as your business. We look forward to seeing you next time your in town.

Toby Gladden
General Manager
Hilton Garden Inn-Flagstaff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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