The staff was very friendly. Brandy at the front desk was very cheerful and pleasant. So was the overnight guy at the front desk.
One staff member saw us coming from WAY across the parking lot and waited for us to arrive so he could hold the side door open for us. I didn't catch his name but I think it might have been in maintenance. Every staff member we crossed paths with smiled at us and greeted us warmly. It was very nice.
The room was very nice and clean. It even had a refrigerator and microwave! Free wi-fi!! However....
We asked for a non-smoking room, and got one. But apparently on the first floor all the non-smoking rooms are on one side of the hall, and the smoking rooms are on the other side of the hall. Which was very unpleasant for me. The hallway was thick with the stench of stale cigarette smoke. So much so that any time I was in the hallway I had to cover my face with my sweatshirt, or try to hold my breath until I got outside.
Worse still, every time someone across the hall opened their door, a cloud of smoke would escape and seep through the large gap under my door. I had to stuff a wet towel in the gap under the door and leave the window open all night for it to be bearable. Nevertheless, we still got some smoke a several times a night.
Unfortunately our room was located very close to the end of the wing where the room attendant's offices and laundry for the hotel was located. This translates into a lot of noise for several hours early in the morning. In my half asleep state, it sounded like bowling balls were being thrown at the walls around me. In addition to loud conversations outside my door. Good thing there were extra pillows on the bed so I could try to block out the noise.
Another thing that I cant stand when staying at a hotel, and for whatever reason hotel management has not yet caught on to, is the alarm clock. Why is it that every time I am at a hotel, the alarm clock goes off at the worst possible time, obviously set by the previous tenant? This time the alarm went off at 2am, 120db of static that would wake up the dead. Maybe the previous tenant was hard of hearing?
Anyways, I don't understand why the cleaning crew who prepares the room for the next people cant check the alarm clock as part of their duties so this doesn't happen?! It seems so simple to me.
- Official Description (provided by the hotel):
- At the Hilton Garden Inn Flagstaff leisure travelers as well as the busy executives will be pleased to find everything necessary to make your trip to Northern Arizona relaxing and enjoyable. Our hotel is in the ideal location for exploring all the wonders of Northern Arizona including Historic Downtown Flagstaff,Route 66,the Grand Canyon National Park, Scenic Sedona, Oak Creek Canyon, The Painted Desert National Park, and much more. ... more less
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- Also Known As:
- Hilton Garden Inn - Flagstaff Hotel Flagstaff
- Flagstaff Hilton Garden Inn
- Hilton Flagstaff