My husband and I have stayed there since March 22. When I called to reserve a room, the European lady (sorry, don't have name) was so sweet and listened to me and my explanation of our hard times, she didn't have to, but she did and was very understanding and compassionate. The staff has always been super nice, seeing me with my hands full and helping me carry items up the stairs, offering to help with my computer and helping us during these hard times as much as they could. It makes me sad that these people try to keep rates low, yet people continually abuse their efforts by damaging their property. I am flabber gasted when I see the repairs they have to do, and the constant tresspassing by people cutting their fence. These people are trying to make a living AND TRYING to take care of people---yet, they get blasted below. I have done my research and you get the most for your money at this hotel and it is and has always been clean and again I have seen their staff help many of their clients. Even when one of their tennants got hurt and he couldn't walk his dog, the staff took the dog out and walked him several times a day. I have seen them carry luggage for people, come right away to fix something that might have broke and to always be smiley and a helpful ear. So, please remember that they are trying to provide people with an economical place to stay that is safe and clean. Anyway, Thank you American from the both us!!!!!
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- Also Known As:
- Americana Inn - Route 66 Hotel Flagstaff
- Americana Hotel Flagstaff
- Americana Hotel Route 66