Stayed here in mid-June on a visit to Northern Arizona University. A decent Hampton, close to NAU. Plenty of places to eat within walking distance. A Walmart and a Target were less than a mile away.
The hotel has a large parking lot that it shares with several other businesses, but parking can be difficult on a weekend night. The lobby is small but nicely appointed. Breakfast area is adequate and the quality of the complimentary morning meals was up to those of the best Hampton Inns.
The rooms were nice, typical for this chain. I stayed in a 2Q suite w/fireplace. The first room I checked into had problems - phone didn't work, "green" lightbulbs were way too underpowered to provide adequate light. an almost non-existent light in the bathroom.
Spoke to Morgan, the manager at the front desk, and she immediately offered another room. This time, the room was fine. By comparing both rooms, I could see that the furnishings differed in the types of TVs, light fixtures (and bulbs) and bathrooms (one had a fan, the other did not), etc. Not a big deal, but noticeable. Aic conditioning worked well. Rooms were clean and I noticed very little noise from rooms next to mine.
Although right off the highway exit, road noise was minimal. And you have to love the surrounding mountain scenery, but hey, it IS Flagstaff! So there are great views just about everywhere!
The staff here is excellent. Very helpful and courteous. Again, Morgan, at the front desk, was especially pleasant and always willing to provide assistance. An excellent asset to this hotel and I hope management recognizes her for the gem she is. Another manager (didn't get her name) gave me her own parking spot late one night when I couldn't find a spot. The woman in charge of the breakfast area kept it clean and neat and well-stocked. (Even though there were two large high school champion football teams staying over at the same time!) The staff really does make the difference between an adequate hotel and an enjoyable place to stay - and this staff is superb.
Curiously, the only disappointment (and a minor one at that) was the Housekeeping staff. Most of the time, my room was cleaned and straightened as I would expect. But there was one day, when housekeeping semi - cleaned the room: an empty pizza box was left on the counter/water bottle by the sink/ one trash can was not emptied/comp shampoo and mouthwash bottles were not replaced. Little things like that. But overall, the room had been straightened and even a new tissue box replaced the nearly empty one.
Overall, I enjoyed my stay here and I would not hesitate to stay here again.
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- Also Known As:
- Hampton Inn And Suites Flagstaff
- Hampton Inn & Suites Flagstaff Hotel Flagstaff
- Hampton Inn Hotel Flagstaff
- Hampton Inn Flagstaff
- Flagstaff Hampton Inn