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“Decent hotel, but don't bring anything of value.”

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Country Inn & Suites By Carlson, Flagstaff
Ranked #12 of 64 Hotels in Flagstaff
Certificate of Excellence
Tucson
1 review
“Decent hotel, but don't bring anything of value.”
Reviewed October 5, 2009

This Hampton was on par with most others I've stayed at; however, I had a bad experience. I recognize that hotels aren't responsible for items left behind, but most hotel service staff are very friendly and offer to ship things to you or at least look for them. I left a pair of heels behind and knew exactly where in the room they were. When I called to inquire about them, the staff said there was no manager on duty and they couldn't unlock the Lost & Found. Then they said they found nothing in the room. No doubt, the shoes were stolen by hotel staff. I recommend locking up your valuables.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ace04582
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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737 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (70)
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English first
GA
1 review
Reviewed July 7, 2009

I have stayed at many a Hampton Inn and this, hands down, was the most positive experience my family has ever had! The hotel was the most well kept with the most hardworking staff. The bedding was very comfortable.. the best rest I've had away from home. Very quiet location. Great breakfast choices. Nice indoor pool with hot tub. The staff were extremely helpful with every request we made. I can't say enough about them..THANKS!!

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mljt377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, NC
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed June 4, 2009

We stayed here for a one night stay on our way to the Grand Canyon. The hotel is very convienent to I-40 and 89. I was disappointed when our room was next to the elevator on the third floor, but noise was not really a problem. This was also on a night when I know the hotel was completely booked. The only noise we encountered was from the trains that seemed to run non-stop while we were awake, but they didn't keep me from falling to sleep. That being said I grew up near tracks as a child.

Overall the hotel was clean, safe, offered a decent breakfast and value wise was decent for the area and the holiday weekend. I would stay here again if in the area.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank charlottehokie00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
home
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 27, 2009

The hotel itself is fine but if you are looking for a king bed for two....good luck. They have only 6 rooms with kings and they are twice the price. We got two queens which of course are much smaller than the standard queen so to avoid killing each other, my husband & I had our own bed. I kinda felt like we were at camp but did sleep well. :-) The staff at check-in were just ok. Very very young and way more interested in some guys laptop that happened to be at the counter. We got lucky and got a street room with very little train noise. The room was very clean, shower was wonderful and the TV was large. Overall a good stay but not sure I would come back because of the double price to get a king bed. Breakfast was the average Hampton fare but we always eat it. Too bad they don't have the Holiday Inn Express cinnamon rolls. :-)

  • Stayed April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank baker7493
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 4, 2009

We went to flagstaff for a ski trip to snowbowl. This is the first time I had stayed in a Hampton Inn in a long time. I was apprehensive, but this hotel was very nice and extremely clean. The free continental breakfast was also very good. We had a suite with 2 queen beds, the living room had a fold out sofa. They have not upgraded to flat screen televisions, but the older models weren't that bad. TVs were in both rooms. The hotel also had free wireless Internet which was great. Regardless of which hotel in Flagstaff you stay in you'll probably hear the train, it's not that bad.

  • Stayed February 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AZyoung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northeastern US
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 25, 2008

This hotel is right near a train track. Guests can hear the whistles from freight trains during the night, and I found it very annoying. If you're going to stay in Flagstaff, you're better off staying at a hotel near NAU. As for the hotel itself, it was unexceptional--below average compared with most Hampton Inns where I have stayed.

  • Liked — The room was clean
  • Disliked — It was in a bad location--too noisy.
  • Stayed October 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Section426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa, Arizona
Level Contributor
86 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed October 12, 2008

I agree with a previous poster, this Hampton Inn is not as nice as other Hampton Inns we have stayed in. We thought we would be away from the railroad but we were right next to the freeway. Our room had a connecting door and we could clearly hear the kids and baby in the room next door. Spicy sausage and French toast sticks for breakfast, no eggs, not even hard boiled.
On the plus side, we got a good rate, there were several restaurants close by, and the location was very convenient.

  • Stayed October 2008, traveled as a couple
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MarianReader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Flagstaff

Property: Country Inn & Suites By Carlson, Flagstaff
Address: 3501 E Lockett Rd, Flagstaff, AZ 86004-4044 (Formerly Hampton Inn Flagstaff)
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Flagstaff
#13 Romantic Hotel in Flagstaff
#13 Business Hotel in Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson, Flagstaff 3*
Number of rooms: 50
Official Description (provided by the hotel):
Welcome to the Country Inn & Suites Flagstaff! Easy access to the I-40 and the historic Route 66, and just a short drive to local attractions like the Northern Arizona University (NAU), Downtown Flagstaff, or the Arizona Snowbowl makes us a favorite among guests visiting the Flagstaff area. We offer modern and spacious rooms with free WiFi, an indoor heated pool and spa area, and a complimentary hot breakfast with both healthy and scrumptious food choices. In addition to these amenities, we also offer the friendliest service in town, welcoming each and every guest with a warm smile and making sure that they will feel right at home. That is what the Country Inn & Suites Flagstaff is all about, being your home away from home. ... more   less 
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Also Known As:
Hampton Inn Flagstaff East Hotel Flagstaff
Flagstaff Hampton Inn

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