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“Accommodating Staff”

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Country Inn & Suites By Carlson, Flagstaff
Ranked #10 of 63 Hotels in Flagstaff
Oak Hills, California
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Accommodating Staff”
Reviewed November 5, 2013 via mobile

We stayed at this hotel on our last night of a vacation. We were tired, hungry and just exhausted. Check-in was easy and the friendly staff gave us some good options for dinner. Our room had a strong smell like someone broke a perfume bottle. With swollen eyes and runny nose we requested to move rooms. Once again they accommodated us, even offering to help us move our luggage. Beds were wonderful and the hotel was very clean. The morning breakfast was a bit better than the typical hotel breakfast with sone hot food and waffles. Over all it was great!

Stayed October 2013, traveled with family
Helpful?
Thank soccerladey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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729 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
1 review
Reviewed November 4, 2013

Checking in was easy and very nice people. Room was clean and comfortable. Good breakfast bar. Easy to get around the Hotel, neer the freeway. Room was comfortable good TV, and it had a microwave and refrigerator.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank GaryH31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poway, CA
Level Contributor
124 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed October 28, 2013

This hotel is in pretty good shape. Rooms might be a little small for an extended business trip (small desk in a corner). Breakfast is average. It is further away from the train tracks than other hotels so train noise is minimal. Rooms are priced well.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrlar13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 27, 2013

Stopped one night en route from Page to Phoenix. Expensive room (but it was a Saturday night). Had problems finding it as it shares space and parking lot with other hotels. No signage outside the lobby!
Room was clean but badly maintained. The cover on the AC was broken and an armchair had sharp metal sticking out from one arm. The coffee machine had to be moved to in front of the microwave because it had a very short wire. The coffee machine was also dangerous because it had the wrong (cheaper?) cartridges for the coffee and put out a lot of hot steam. The ice machine on our floor was not working.
For what we paid we felt that it was a little tired and not up to usual Hampton Inn standard. Only the breakfast stopped me from giving it just 2 stars.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed October 24, 2013

Hotel room was excellent, clean and fresh. Easy internet access so was able to do a lot of work from my room. Love the central location visit Grand Canyon and Sedona, will be back with the family. Great resturants in town as well.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brea, California, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed October 22, 2013

After 5000 miles, 16 states and 16 days, I decided to treat myself to a well recommended hotel for my last night on the road. Flagstaff"s Hampton Inn had a room available. Everything was neat and clean. The staff friendly and attentive. Only drawbacks were room proximity to roadway and noise and the poor repair of previouis water damage in bathroom. Otherwise a very pleasant stay.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Joe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hampshire
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 21, 2013

This hotel was a good selection for our 2 day stay in the area. We visited the sites around Flagstaff and Sedona. The hotel was a typical Hampton Inn which we have come to like. Nothing above or below what we have come to expect. We find Hampton to be a notch above many other tourist town accommodations. We also like the consistently good breakfast offerings. The ice machines were not working on this visit but we were allowed to visit the hotel next door to get the ice we needed.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank danal01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Flagstaff

Property: Country Inn & Suites By Carlson, Flagstaff
Address: 3501 E Lockett Rd, Flagstaff, AZ 86004-4044 (Formerly Hampton Inn Flagstaff)
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Flagstaff
#13 Business Hotel in Flagstaff
#13 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson, Flagstaff 3*
Number of rooms: 50
Official Description (provided by the hotel):
Welcome to the Country Inn & Suites Flagstaff! Easy access to the I-40 and the historic Route 66, and just a short drive to local attractions like the Northern Arizona University (NAU), Downtown Flagstaff, or the Arizona Snowbowl makes us a favorite among guests visiting the Flagstaff area. We offer modern and spacious rooms with free WiFi, an indoor heated pool and spa area, and a complimentary hot breakfast with both healthy and scrumptious food choices. In addition to these amenities, we also offer the friendliest service in town, welcoming each and every guest with a warm smile and making sure that they will feel right at home. That is what the Country Inn & Suites Flagstaff is all about, being your home away from home. ... more   less 
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Also Known As:
Hampton Inn Flagstaff East Hotel Flagstaff
Flagstaff Hampton Inn

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