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“Excellent Staff”

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Country Inn & Suites By Carlson, Flagstaff
Ranked #10 of 63 Hotels in Flagstaff
Jacksonville, United States
1 review
“Excellent Staff”
Reviewed July 29, 2013

Excellent Staff - Claudia (Manager) was extremely helpful and went out of her way to give us lot of tips on what to see around Flagstaff. She provided us information on the Hilton Honors program. Thanks a lot Claudia for all your help.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Dnyanesh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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729 reviews from our community

Traveler rating
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    23
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Ann Arbor, Michigan
1 review
Reviewed July 26, 2013

Checked in with a big group. They directed us to parking to fit our large vehicle and trailer that was right next door. We were processed promptly at the front desk and they went out of their way to help us with anything we needed. Claudia offered us use of the breakfast area and the use of any supplies we needed and she was very enthusiastic to see that we were happy and had everything we needed.

The rooms are fairly standard, but they do have refrigerators and were clean.

  • Stayed July 2013, traveled on business
    • Value
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Helpful?
Thank ryanp297
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 26, 2013

Our first room reeked of smoke. It should not have been assigned to anyone. We were given a different room, but had to repack and move all of our belonging to another room. The pool was clean but the pool room was very hot. It was difficult to stay in there while our grandson was swimming. Also the lighting in the pool room was very dim and you couldn't see to read a book or a newspaper. The breakfast was all right, but not exceptional. For the price, the hotel was not a good value. The Grand Canyon Railroad Hotel in Williams was much better all around.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 25, 2013

We stayed 2 nights while visiting The Grand Canyon with our son. The hotel is well maintained, with a quaint breakfast area right off the lobby. The rooms where clean, well maintained and comfortable. What the hotel lacks in certain areas is definitely made up for by the staff. The staff are extremely pleasant, friendly and helpful. They made our stay there just a little extra special. I would definitely stay here again.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilbert, Arizona
1 review
Reviewed July 24, 2013

This was my second stay at the Hampton Inn Flagstaff East. One of the best aspects of this hotel is the breakfast service. All my kids ate their fill and we were on our way for a great day. The pool and hot tub are well-maintained. We will definitely be back!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phoenix, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 24, 2013

Hotel well maintained and staff very friendly. The breakfast is excellent and the salt water pool was nice. The hotel is close to downtown and has easy access to all main roads. Located on historic route 66.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Michael R Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, South Carolina, United States
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed July 20, 2013

We flew in to Flagstaff to on a Friday evening (very late). There is no airport shuttle but a can ride from the airport here is about $15 for two people. The hotel staff was very friendly and professional. There was a large crowd for breakfast so they brought out more tables.

This is an older hotel but well maintained and clean. We were here for one night

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RitaR902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Flagstaff

Property: Country Inn & Suites By Carlson, Flagstaff
Address: 3501 E Lockett Rd, Flagstaff, AZ 86004-4044 (Formerly Hampton Inn Flagstaff)
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Flagstaff
#13 Business Hotel in Flagstaff
#13 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson, Flagstaff 3*
Number of rooms: 50
Official Description (provided by the hotel):
Welcome to the Country Inn & Suites Flagstaff! Easy access to the I-40 and the historic Route 66, and just a short drive to local attractions like the Northern Arizona University (NAU), Downtown Flagstaff, or the Arizona Snowbowl makes us a favorite among guests visiting the Flagstaff area. We offer modern and spacious rooms with free WiFi, an indoor heated pool and spa area, and a complimentary hot breakfast with both healthy and scrumptious food choices. In addition to these amenities, we also offer the friendliest service in town, welcoming each and every guest with a warm smile and making sure that they will feel right at home. That is what the Country Inn & Suites Flagstaff is all about, being your home away from home. ... more   less 
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Also Known As:
Hampton Inn Flagstaff East Hotel Flagstaff
Flagstaff Hampton Inn

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