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Days Inn & Suites East Flagstaff
Ranked #20 of 65 Hotels in Flagstaff
oh
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“ch”
Reviewed December 4, 2012

We stayed here after a long day of driving and we appreciated the very friendly staff and clean rooms.
Refrigerator/freezer in room worked very well, but the freezer could use a defrosting (room 204).
The internet connection in the room was very slow, which was a minor inconvenience.
There was LOTS of hot water in the shower and the hot breakfast was very good !!
Would definitely stay here if we are ever in Flagstaff again.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank c h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flaggm, General Manager at Days Inn & Suites East Flagstaff, responded to this review, January 28, 2013
CH..

Thank you for all your kind words and we are so glad you had a great stay. Hope to see you on a future trip.

Cindy Iniguez, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Bloomington, Illinois
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 1, 2012

The pillows are VERY stiff and THICK. They don't give at all. Both my wife and I said it was the worst nights sleep in a hotel. Since the pillows don't give and they are Thick and high, your neck does not lay right and will end up with a stiff and sore neck and keep waking up since you are uncomfortable. The train noise is noticeable and we had to turn on the fan as white noise. If you want a good nights sleep, don't stop here. I told the person at the desk they should burn all the pillows and explained how uncomfortable they were. All she said was she was sorry. Others have complained about their pillows in other comments here. The management has not done anything about it. At least have one softer pillow in the room to give people a choice. I told here she should have the manager/owner sleep in that room to feel the experience. Heed the warnings from other comments here on tripadvisor unless you like hard and stiff pillows and don't mind train whistles.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flaggm, General Manager at Days Inn & Suites East Flagstaff, responded to this review, January 28, 2013
Hi Dave,

Wanted to let you know we are doing everything we can about changing the standards of our pillows. It may take some time, but rest assured, we always have alternate sizes and firmness available at the desk.

As for our train, you are in a Historic Railroad town and BNSF railway uses Flagstaff as their main line from one side if the US to the other. What you are hearing is a Wayside Horn in which the city has installed to help prevent accidents as well as alert people to the tracks. We do have double pained windows here and will look into some other options for noise control. The Wayside Horns have helped tremendously over the years to help eliminate the loud common horn from the actual train.

We do hope you will give us another shot next time you are in the area. We would love to show you that our hotel takes a lot of pride in our customer service and cleanliness. Please call me if you book in the future and we will give you a special discount for your return visit.

Cindy Iniguez, GM
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MAPLE GROVE
1 review
Reviewed November 17, 2012

we found the Inn and our room to be very nice. The location was Great, it was close to the highway and we visited several sites with out and trouble.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank ARNOLD H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flaggm, General Manager at Days Inn & Suites East Flagstaff, responded to this review, January 28, 2013
Sounds like you had a great stay and we are thankful that you chose us! Hope to see you on another venture out west!

Cindy Iniguez, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites East Flagstaff

Property: Days Inn & Suites East Flagstaff
Address: 3601 East Lockett Road, Flagstaff, AZ 86004
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 65 Hotels in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn & Suites East Flagstaff 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
Our Days Inn & Suites East Flagstaff hotel is located minutes away from Northern Arizona University. Our pet-friendly hotel (Must book a pet friendly room. Not all rooms are pet friendly) is conveniently located off I-40, a little more than two hours north of Phoenix, and half an hour from Sedona. We are a short drive to Canyon Country. Begin your day with a free hot breakfast in our dining area. Feel reenergized with some morning laps in our indoor pool or take a break in our spa. Email family and friends and plan your day using our free WiFi. Our non-smoking hotel offers accessible rooms and free parking. Spend the afternoon visiting Native American ruins at Elden Pueblo Archaeological Site. In the winter, you can hit the slopes at Arizona Snow Bowl, one of the oldest ski areas in the country. Take one of our day tours to the awe-inspiring Grand Canyon with park entry, lunch, and pickup and drop-off service from our hotel. ... more   less 
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Also Known As:
Days Inn And Suites Flagstaff East Hotel Flagstaff
Days Inn Flagstaff
Flagstaff Days Inn

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