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“Fits the bill”

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Howard Johnson Inn Flagstaff University West
Ranked #48 of 64 Hotels in Flagstaff
Milwaukee, Wisconsin
Level Contributor
197 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“Fits the bill”
Reviewed March 27, 2014

Room is really great. Includes a microwave and a refrigerator. Bed is comfy, too. The location is good -- close to historic area of Flagstaff. Room was clean and staff helpful. Note that I was quoted a price at the desk that was $10 higher than I'd seen online at tripadvisor.com As soon as I mentioned that, she matched that price.
To our amazement, the front desk phoned us within a half hour of our arrival to ask if everything was okay. What a nice touch!

Room Tip: You can request either first or second floor. We found the first floor quiet enough.
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review, April 26, 2014
Hello M J B,

We are delighted that you had a wonderful time staying at our hotel. It is so nice to hear that our dedication for customer satisfaction has certainly paid off. Thank you again for choosing Howard Johnson Inn Flagstaff. We look forward to having another opportunity to provide all your accommodation needs in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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355 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
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English first
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 21, 2014

Dirty room, booger on the bedspread, tiny shower, iffy WiFi, broken lock, no remote, lame breakfast, lackadaisical clerk, and shabby. The people who wrote reviews of clean, pleasant rooms may have stayed at a different Ho Jo's, because cleanliness and pleasantness were nowhere to be found.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TPtrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review, April 26, 2014
Thank you for taking the time out of your busy schedule to review our property. It is disheartening to hear about your recent experience at our hotel. Rest assured the comments you made will be addressed in order for us to improve our services, we hope you give us a chance to serve you again. We sincerely hope that we may be given a chance to change your perception of our hotel in the future. Please do consider us again on your next trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Flagstaff hotels

Flagstaff
1 review
Reviewed March 6, 2014

I can't even describe how awful this experience was. We were harassed by random knocks on the door during the middle of the night, perhaps thinking we were dealers of some kind?? Phone ringing also. Manager was concerned and offered to move us but it was so late...

Stayed February 2014, traveled with family
Review collected in partnership with Howard Johnson

Helpful?
Thank Holly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review, April 26, 2014
My sincerest apologies for the inconvenience during your stay in our hotel. Nevertheless, I am enlightened to hear that one of our Managers on the Hotel tried to make things right, I am just so sorry to hear that it has been too late. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct our deficiencies. We hope that you will be more satisfied on your next stay should you decide to stay with us again in the future. We look forward to serving you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Inn Flagstaff University West

Property: Howard Johnson Inn Flagstaff University West
Address: 801 W Route 66, Flagstaff, AZ 86001-6262 (Formerly Travel Inn)
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #48 of 64 Hotels in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Inn Flagstaff University West 2*
Number of rooms: 49
Official Description (provided by the hotel):
Come and relax with us at The Howard Johnson Inn on Route 66 in Flagstaff, Complimentary Continental Breakfast is included and there is Wireless Internet in ALL Guest Rooms. Our other amenities include- Microwave/Refrigerator in all guest rooms 62 Channel, 25Inch Color TV in all guest rooms Guest Laundry Facility We also have Discount Coupons for local restaurants and we are close to both Historic Downtown Flagstaff and Northern Arizona University, home of the NAU Lumberjacks. In close proximity to the Howard Johnson, there is also skiing and snowboarding at the Arizona Snowbowl. ... more   less 
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Also Known As:
Travel Hotel Flagstaff
Travel Motel Flagstaff

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