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“Night's stop in Flagstaff” 3 of 5 stars
Review of Howard Johnson Inn Flagstaff University West

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Howard Johnson Inn Flagstaff University West
Ranked #48 of 64 Hotels in Flagstaff
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296 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
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English first
Toronto, Canada
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 stars Reviewed December 19, 2012

Competative nightly rate, central location but because it was a Howard Johnson brand we booked in there for 3 disappointing nights in the middle of December 2012.

Checked in at 2.00 P.M. and the room was below 0 temperture. The wall air conditioner/ heater kicked in sporatically. By bed time we needed more blankets to keep warm. Management unable to change rooms. Cold the whole night. Heater clicking in and out all night long. No sleep.

Security lock broken off door, two hangers for your clothes, no dresser and when you sat on the end of the bed the other end popped up and you ended up sitting on the floor.

A paint sale must have been on because of the array of mismatched colours in the room and bathroom. It was really painful to look at. Apprentice painters must have slapped the paint on the walls and everything else and then forgot to clean the filthy rug.

The shower did not maintain a constant tempertature, either ice cold or scalding hot. The toilet was so low you thought that you were sitting on the floor and it did not flush properly.

The sheets and bathroom towels had been washed so many times that they were so thin and thread bear you could almost see through them.

Breakfast, which is supposed to be included, is on from 6.00 a.m. to 9.00 a.m. Nothing left by 8.00 a.m. and management refuses to replenish.

The room did have a microwave, fridge and hair dryer which I did not use but could have had a coffee maker or access to WiFi, which would have been used. To get access to the internet I had to walk to the book store down the street.

Certainly not a hotel to be recommended. Drastic disappointment for the Howard Johnson brand.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank KeymoSaabbee552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar City, Utah
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 13, 2012

Friendly and helpful staff. King bed in a good-sized room, although an older building. It had a frig and microwave oven. The free wifi did not work.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Cheryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
familyinn, General Manager at Howard Johnson Inn Flagstaff University West, responded to this review, November 18, 2012
I do thank you for your comments and/or suggestions. I have noted the internet issue and will look into the matter to ensure its properly working for our future guests stay. I do apologize regarding the condition of the place as it is an older property however we will be undergoing a renovation here very soon to get the property up to date. I do thank you again for the comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Inn Flagstaff University West

Property: Howard Johnson Inn Flagstaff University West
Address: 801 W Route 66, Flagstaff, AZ 86001-6262 (Formerly Travel Inn)
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #48 of 64 Hotels in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Inn Flagstaff University West 2*
Number of rooms: 49
Official Description (provided by the hotel):
Come and relax with us at The Howard Johnson Inn on Route 66 in Flagstaff, Complimentary Continental Breakfast is included and there is Wireless Internet in ALL Guest Rooms. Our other amenities include- Microwave/Refrigerator in all guest rooms 62 Channel, 25Inch Color TV in all guest rooms Guest Laundry Facility We also have Discount Coupons for local restaurants and we are close to both Historic Downtown Flagstaff and Northern Arizona University, home of the NAU Lumberjacks. In close proximity to the Howard Johnson, there is also skiing and snowboarding at the Arizona Snowbowl. ... more   less 
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Also Known As:
Travel Hotel Flagstaff
Travel Motel Flagstaff

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