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“Never again”

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Howard Johnson Flagstaff I-40 East Lucky Lane
Ranked #52 of 63 Hotels in Flagstaff
Chandler, Arizona
1 review
“Never again”
Reviewed September 22, 2013

Absolutely disgusting!! We checked into our non smoking room no problem....only when we opened the door it reeked of smoke. There we're burn holes in the blankets and sheets looked like they had not been changed. We had our dog with us. Dog friendly means you can have your dog there. Period. The loud noises from the buses, motorcycles, & other traffic kept him on edge. There are no grass areas for them to use the bathroom & there was broken glass in the rocks. We checked in and left the same day.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chandler30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard johnson ... l, Front Office Manager at Howard Johnson Flagstaff I-40 East Lucky Lane, responded to this review, October 9, 2013
We are sorry you feel this way. We do what we can to enforce our "no smoking in a smoking room" rules, however, sometimes people just don't care, and will smoke in the room anyways, even though we charge them a $100 extra cleaning fee. The loud noises, there is really nothing we can do about that. We can try to accommodate you with a room more in the middle of the building. And we do not have any grass around our property, however, we do also manage the Super 8 right next to us, and they have grass in front of their lobby, and you can use that area. And we do apologize for the broken glass. We do our best to clean up around the property, so if there is something you see, we would love for you to let us know.
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729 reviews from our community

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  • Cleanliness
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English first
Mesa
1 review
Reviewed September 9, 2013

It is a very nice place to stay. Plenty of room in bathroom to place things. Shower controls easy to use. I'll stay here again next year when I attend the "66 Days" Car Show.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard johnson ... l, Front Office Manager at Howard Johnson Flagstaff I-40 East Lucky Lane, responded to this review, October 9, 2013
Thank you for the comments. We are glad you enjoyed your stay, overall. Thank you for your business, and we look forward to seeing you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Flagstaff I-40 East Lucky Lane

Property: Howard Johnson Flagstaff I-40 East Lucky Lane
Address: 2520 E Lucky Ln, Flagstaff, AZ 86004-8505
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 63 Hotels in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Flagstaff I-40 East Lucky Lane 2*
Number of rooms: 70
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Also Known As:
Howard Johnson Flagstaff i-40 Exit 198 e. Lucky Lane Hotel Flagstaff
Flagstaff Howard Johnson

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