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“Be prepared for noise, rude and indifferent staff”
Review of Super 8 Flagstaff

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Super 8 Flagstaff
Ranked #19 of 66 Hotels in Flagstaff
Reviewed October 25, 2012

We use this motel all the time, and the staff has been consistently rude and indifferent. Don't assume your reservation and confirmation number mean anything. They'll gladly sell the room out from under you. Be prepared to be lied to.

The railroad noise is amazing. With over 100 trains a day right in front of the place, and a grade crossing to boot, be prepared to stay awake. The walls are thin, the place is noisy. This place is very expensive for what you get. There are plenty of great hotels in Flagstaff, including three good Motel 6's. By the way, if these people won't help you, the Motel 6 folks are very good about accommodating you. - Burned one to many times after staying here about 15 or 20 times.

Room Tip: Find somewhere else where they care about your business. These people don't, they'll gladly...
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  • Stayed: October 2012, traveled on business
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1  Thank Craig G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlagSuper8, General Manager at Super 8 Flagstaff, responded to this reviewResponded January 22, 2013

Dear Craig G. We're sorry to hear that your stay wasn't enjoyably. We strive to make every guests stay a pleasant one. Unfortunately train noise is a common occurrence in Flagstaff, as the railroad track run right through the middle if town. Should you choose to give our hotel another chance, please call and ask for me directly. I'll make sure your stay is nothing like your last one. Zach Polston - GM

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643 - 649 of 777 reviews

Reviewed October 23, 2012

We are not usually ones to complain but we found the beds hard (cheap mattresses, not pillowtop) and it was very expensive for a no frills hotel. Next time we will allow more time to find somewhere that is a better value.

  • Stayed: October 2012, traveled with family
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1  Thank trubrit7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlagSuper8, General Manager at Super 8 Flagstaff, responded to this reviewResponded November 7, 2012

Dear Traveler, We are currently in the process of upgrading our rooms and in the coming months we will be replacing all of our mattresses with brand new pillow top mattresses. I hope that on your next stay in Flagstaff; you will allow us a 2nd change. You wont be disappointed.

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Reviewed October 16, 2012

Good location easy to find, rooms clean and of good standard.usual breakfast fare ,as always could do with more tables.Reception staff not at all friendly, one of them I never saw her raise a smile to anyone. A eldery disabled lady in front of us was not offered any help even when she told them her husband was disabled and she could not manage her cases .

  • Stayed: October 2012, traveled as a couple
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1  Thank littlemary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlagSuper8, General Manager at Super 8 Flagstaff, responded to this reviewResponded October 17, 2012

We're glad you enjoyed staying with us. As for the staff; we will make sure that issue doesn't arise in the future. Thank you again.

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Reviewed October 12, 2012

Not the best value for money we experienced in the South West U.S. but certainly comfortable and roomy. We were offered a suite with twin queen beds and quite a generous room size, for an additional $5 over normal room rate. This room was in the rear annexe of the motel which was away from the highway and therefore quieter. The breakfast area was small and a bit cramped, but overall the place was clean and the furnishings in the room nice.

Room Tip: The rear building is much further away from main highway and would be my choice for a more peaceful...
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  • Stayed: September 2012, traveled as a couple
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Thank Giltim_coro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlagSuper8, General Manager at Super 8 Flagstaff, responded to this reviewResponded October 17, 2012

Thank you for your review. We're glad to hear you enjoyed your stay.

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Reviewed October 11, 2012

My boyfriend and I stayed here for one night on the way to Albuquerque. Stuff was very nice.Room was clean.Bathroom was clean as well.The one thing is the price.It was expensive for a simple motel.Grand for one night stay but recommend to find cheaper place.

  • Stayed: October 2012, traveled as a couple
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Thank Mrs_Lilla_My
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlagSuper8, General Manager at Super 8 Flagstaff, responded to this reviewResponded October 17, 2012

Thank you for your wonderful comments. unfortunately in Flagstaff hotel/motel prices are generally higher than other areas. We strive to keep our rate as low as possible. Hopefully on your next travels, we can offer you more of what you're looking for.

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Reviewed October 9, 2012

Good location, nice motel, clean rooms, very lovely staff. nice breakfast, access to a computer, but rather a small space to eat breakfast, I'll come back.here. Little disturbance from the ice machine, which was next door

  • Stayed: September 2012, traveled as a couple
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Thank Stefán Sigurður G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlagSuper8, General Manager at Super 8 Flagstaff, responded to this reviewResponded October 17, 2012

Thank you for your review. We always enjoy hearing from our guests.

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Reviewed September 17, 2012

we will never stay here again. Bathroom was filthy , bathroom wall light switch was not washed off for months. Very Dark and there Was a one inch gap under the door. furniture was from the 60s. And really needed updated.

Stayed: September 2012, traveled with family
1  Thank Carol G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlagSuper8, General Manager at Super 8 Flagstaff, responded to this reviewResponded September 26, 2012

Dear guest, I'm not sure if you have reviewed the correct hotel as we have furniture that is only 5 years old. As for the cleanliness of the restroom, I apologize for it. There is no reason that it should be overlooked and i will make sure my staff does a better job in the future.

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Additional Information about Super 8 Flagstaff

Address: 3725 Kasper Ave, Flagstaff, AZ 86004-2310
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Business Hotel in Flagstaff
Price Range: $56 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Flagstaff 2*
Number of rooms: 89
Official Description (provided by the hotel):
For authentic value, dependable comfort and friendly hospitality in the heart of Grand Canyon country, stay at our 100% smoke-free Super 8 Flagstaff hotel. With a great location off I-40 and Highway 89, our AAA-approved Flagstaff hotel is only minutes from Historic Route 66, The Marketplace at Flagstaff Mall, and the breathtaking beauty and majesty of Mount Elden. When seeking pet-friendly hotels in Flagstaff, rest assured that we are also within easy reach of several restaurants, historic Downtown Flagstaff and Northern Arizona University. Enjoy a restful sleep in our well-appointed guest rooms, each of which features plush bedding, free WiFi, and coffee maker, or upgrade to one of our several suites if you need more space. Family suites feature bunk beds, microwave and mini-fridge, and other suites offer sofa sleepers and wonderful mountain views. Fuel up each morning with our free SuperStart Breakfast. Take a day trip to the jaw-dropping, awe-inspiring Grand Canyon National Park, and upon your return, relax with an evening at nearby Flagstaff Symphony.Savor a leisurely stroll along scenic Lower Lake Mary, or visit Beasley Art Gallery for a taste of American culture and art. You can also visit Sedona, Grand Canyon Railway, Historic Downtown Flagstaff, and Sunset Crater. From mouth-watering barbecue to zesty international fare and cheap and cheerful fast food for those on the run, there are several dining options within minutes of our Flagstaff hotel. ... more   less 
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Also Known As:
Super Eight Flagstaff
Flagstaff Super 8
Flagstaff Super Eight

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