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“Nice welcome”

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DoubleTree by Hilton Hotel Flagstaff
Ranked #7 of 65 Hotels in Flagstaff
Certificate of Excellence
Alnwick
Level 5 Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Nice welcome”
Reviewed December 18, 2013

Friendly staff, good hotel, free wi-fi, excellent breakfast- what's not to like about the Woodlands? A bit of a walk if you don't want to eat in the hotel- and uphill on the return! Not the most exciting place on the planet, but a good bed and quiet room make for a relaxing stay.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David-Skipper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, December 19, 2013
Thank you for so review. We're pleased you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,557 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Cardiff, United Kingdom
Level 4 Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed December 17, 2013

This is the second time we've stayed at this hotel and it was just as great as the first time around. The beds are good quality, nice hot water, friendly staff, the hotel manager was very helpful...could not fault the place at all. Next time we're in Flagstaff, we'll be staying at this hotel again. Thanks to everyone there!!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, December 18, 2013
We are so pleased you enjoyed your stay with us... again! Thank you for continuing to choose the Woodlands Hotel when your travels bring you to Flagstaff. We look forward to your next visit. Be sure to look for us under our new name DoubleTree by Hilton Flagstaff - coming soon!
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Stirling, United Kingdom
Level 4 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 17, 2013

This hotel was comfortable and pleasant.
Nice surroundings and convenient for downtown Flagstaff (it is walkable, just over a mile).
Staff were friendly & helpful, someone even taking the time to help dig my car out of the snow!
The wifi signal was good in the room, one thing that would have been handy was a fridge in the room but this is just a minor point.
There are renovation works taking place here at the moment but this didn't impact my stay.
Would definitely stay here again.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anotherview82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, December 18, 2013
Thank you for posting your review and for your recommendation. We look forward to greeting you on your next visit to Flagstaff when we are a DoubleTree by Hilton!
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Flagstaff, Arizona
1 review
Reviewed December 12, 2013

Great food and service. Its real nice to talk with a sushi chef unlike other places in town. I would not recommend Hiros sushi. Its bad service, average food and rude chef. Hideo (the exec sushi chef at Sakura) is a good guy. He happily gave us his recommendations and even brought us samples of new things he was working on. We started with hand rolls, had salmon and yellowtail sashimi and finished with spider and tootsie rolls and all of it was fresh and delicious. They even gave us complimentary miso - they do for everyone. TWO THUMBS UP FOR SAKURA!

  • Stayed December 2013, traveled with family
    • Value
    • Service
Helpful?
Thank Shane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, December 16, 2013
Thank you for posting your review. We'll be sure to pass on your Kudos to Hideo and the rest of the Sakura team.
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Pueblo, Colorado
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 1, 2013 via mobile

The outside looked promising but the inside is outdated. The beds have no headboards. The first room they tried to but is in was next to the elevators and electrical room and it sounds lime a plane going off. They moved us to a suite. No loud noises but not very nice. Could hear people in next room and bed was hard and squeaky. The towels were nice. Breakfast was average. We bought a package that included cookies that were burnt and plain swissmis hot chocolate. It was pretty lame. Would not stay there again.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
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Helpful?
1 Thank HighlyFrustrated
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, December 4, 2013
Please accept our apologies that you did not fully enjoy your recent stay with us. We have been diligently working on and upgrading our interior and guestrooms in preparation for our upcoming transition to become DoubleTree by Hilton Flagstaff. We are in the final stages of this transition and hope that on a return trip to Flagstaff, you'll give us another chance to 'WOW' you -- not only with our new and upgraded amenities, but also with our service.
(We have taken your notes about the package to our sales and guest services team to look at refreshing or updating the package to make it a better value. Thank you for your feedback).
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laguna Beach, California
Level 4 Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed November 30, 2013 via mobile

What a great little town flagstaff is. Lots to do and see. This hotel perfect place to stay. Great views of the mountains. Good amenities. Dog friendly we stayed in a junior suite. Very clean very well appointed. Good wifi and friendly staff. The on site lounge and Sakura restaurant is good food. A little slow service. But good food. All and all good staff great rooms. Fantastic value. Would stay here again for sure.

Stayed November 2013, traveled with family
Helpful?
1 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, December 4, 2013
Thank you so much for taking the time to post your review and for sharing your kind recommendation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oro Valley, Arizona
Level 5 Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 11, 2013

Knowing that they are under renovation I had no expectations, we arrived in the early early morning and the check in was smooth. We had a room in the second building which was fine except for the lack of vending machines which were all out of order. Also getting to the restaurant was a challenge because of a Halloween party that night. We wanted to try the Sakura restaurant but they said it was a two hour wait for my daughter and I when there were open tables, took our money else were. The buffet breakfast was very good, would be great if you had a waffle maker. Will try again when the renovation end and the chocolate chip cookies are baking.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bzydad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, November 13, 2013
Thank you for posting your review. Though we've tried to keep all renovations 'under cover' we do apologize that you experienced inconveniences. We definitely do recommend, however, reservations for our Sakura Sushi & Teppanyaki restaurant. It does get busy and we do hold tables for existing reservations.
We look forward to welcoming you back when we convert to DoubleTree by Hilton Flagstaff! (Date TBA soon!)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Flagstaff

Property: DoubleTree by Hilton Hotel Flagstaff
Address: 1175 West Route 66, Flagstaff, AZ 86001-6213 (Formerly Woodlands Hotel)
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Flagstaff
#8 Family Hotel in Flagstaff
#9 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Flagstaff 3.5*
Number of rooms: 183
Official Description (provided by the hotel):
The DoubleTree by Hilton Flagstaff is located right off Route 66 near historic downtown Flagstaff and the NAU campus. Convenient for a short drive (about an hour) to the Grand Canyon, minutes from Sunset Crater and the Native American ruins at Wupatki National Monument. The DoubleTree by Hilton Flagstaff provides easy access to hiking, fishing, golfing and offers great packages (ie Arizona Snowbowl Ski Package). Proud to offer the same great services guests have come to expect and love for years with a variety of upgraded amenities. Our hotel ambiance is invitingly new and fresh yet comfortable. Have pets? We do offer pet friendly rooms ($50 pet fee applies). We also offer 2 restaurants: Woodlands Cafe and Sakura Sushi & Teppanyaki which allows us to offer dining for breakfast, lunch, dinner and room service. Our Lobby Lounge is an inviting area to relax and enjoy. Come experience the new DoubleTree by Hilton Flagstaff. ... more   less 
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Also Known As:
Radisson Flagstaff
Flagstaff Radisson

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