We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“nice room, a bit pricey” 4 of 5 stars
Review of DoubleTree by Hilton Hotel Flagstaff

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added DoubleTree by Hilton Hotel Flagstaff to your Saves list
DoubleTree by Hilton Hotel Flagstaff
3.5 of 5 Hotel   |   1175 West Route 66, Flagstaff, AZ 86001 (Formerly Woodlands Hotel)   |  
Hotel deals
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
STOP CLICKING AROUND
Ranked #8 of 64 Hotels in Flagstaff
Certificate of Excellence
dc
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“nice room, a bit pricey”
4 of 5 stars Reviewed December 4, 2012

We stayed here one night as we drove from Phoenix to the Grand Canyon. It was a nice room with a comfortable bed and friendly staff - just what we needed.

That said, two points:
1. I didn't think the hotel was *that* close restaurants. Yes, there's a strip mall with a grocery store around back, but the hotel itself is surrounded by car dealerships and is about 1.5 miles to the main downtown area. Still walkable, sure, but somewhat removed for the price, I think.
2. And about the price: We got a room here last minute through a travel bidding site, so I'm satisfied that we got what we paid for. I would not have paid the regular rate of ~$100/night and have rated the "value" here with the regular price in mind.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank patdc99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, December 5, 2012
We appreciate your feedback and thank you for choosing the Radisson on your Grand Canyon vacation. Though we are located off of Old Route 66 in the pines, as you not, we are just minutes from downtown and NAU. Many guests like the 'feel' of the pines without being location in the center of the city and like the convenience of our 2 restaurants within our hotel, as well as room service. Our goal is to provide excellent service and value and we look forward to learning from our guests how we can continue to improve our services and add additional value in ways that are the most imortant to our guests. Thank you for your post.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,253 reviews from our community

Traveler rating
    507
    420
    205
    87
    34
See reviews for
380
447
61
149
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Any
English first
Rushden
Level Contributor
104 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed November 19, 2012

This is a good hotel and there are many restaurants within easy walking distance. There is also a large supermarket nearby Out of hotel turn right, take first right. after a block turn left and the supermarket is with other retailers on a car park. Liked the beds with inflatable mattresses!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jimbells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, November 20, 2012
Thank you for your feedback. So pleased you enjoyed the Sleep Number Beds and our location in Flagstaff! SAfe Travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 16, 2012

I stayed here before and after a Grand Canyon Rafting Trip. The hotel lovely and had a shuttle bus to pick us up from the airport and take us to the bus station. After 9 days in the wilderness, I was very excited about the chance to shower, and was not let down at all. Hot water, high pressure. The people working there were nice and helpful. The bed was a sleep number bed, and it seemed to have trouble holding the air consistently.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank hike-a-roo123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, November 20, 2012
So glad you enjoyed your stay and we could be a part of your Grand Canyon Rafting vacation. After so long in the wilderness, we understand how nice it is to 'come home' to a little comfort and luxury and, yes, a good hot shower! We appreciate your feedback and thank you for taking the time to post your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 15, 2012

I was pleasantly surprised with this hotel from start to finish. The folks who checked us in were very personable and got the job done quickly with no waiting around. The room was as requested and went beyond expectations - little things like a couple complimentary bottled waters made the next day's car ride easier without having to stop for drinks. Overall quiet, comfortable, modern rooms and personable staff make this hotel a no-brainer.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank garkman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, November 21, 2012
We appreciate your feedback and are so pleased to have not only met, but exceeded your expectations. We look forward to your next visit to Flagstaff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belen, New Mexico
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed November 12, 2012

We were greeted positively. Our room was spacious and clean. The bed seemed comfortable.
By morning we needed to get out of there. All night we heard the mechanics of the building. I don't know if there was a mechanics room above us or what. We also heard the ice machine running several doors down. There was a constant noise. Needless to say we didn't sleep well and woke up with a headache.
We did eat breakfast there and the service was good as well as the food.

Room Tip: I think we were on the 4th floor....not sure, but not good.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank E B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, November 14, 2012
We are so pleased that you were happy with your room and our services. We'll be researching which room on the 4th floor had the noise issues -- as you should not be 'hearing the mechanics of the building' during the evening when guests are resting. We apologize and assure you we take your comments seriously. Truly, this is how we, as management, learn from our guests how to continually improve. Safe Travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scottsdale,az
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed November 8, 2012

I stayed at The Radisson Woodlands for 3-nights in Mid-October with two teenagers. We travel to Flagstaff at least 4 times a year to visit family in the area. We usually stay at another property in Flagstaff but, the beds there are so uncomfortable & worn I thought we would try The Woodlands for the 'Sleep Number' beds. This hotel is located on Route 66 in an excellent location near downtown Flagstaff, NAU,plus easy access to The Grand Canyon and other area activities. The grounds are well-maintained, rooms and common areas are slightly dated, but tidy.
We had a few problems during out stay. The first room we were given was not cleaned by housekeeping; meaning it had been released for occupancy but the sheets had not been changed from previous guest. Ashley at the front desk immediately assigned us another room, no questions asked and without any snark; exceptionally professional demeanor. Our new room also had the 2 queen 'Sleep Number' beds, which we paid an upcharge for booking through Expedia. Regular beds are available, which I recommend requesting. The Sleep Number beds malfunctioned, either losing air (and we were left with the wooden frame and a sunken hole) or inflating to 100 and hard as a rock. Maintenance was called and quickly came up the room but, were unable to fix the bed pumps. The hotel was completely booked and another room was not an option. So, we spent the night sleeping in the pit and on a slab. The manager Daniel Timmerman went above and beyond to ensure a pleasant stay; moving us early the next morning to a room with regualr mattresses. I have travelled all over the USA and Europe, stayed at many 5-star properties and will say that the staff at The Woodlands was comprehensively professional & maintained neutral positive attitudes during all the issues with our stay. This staff overall, from the manager to housekeeping (Melia?) & maintenance, through their actions turned an average property with problematic beds into a good experience.
Additional Pros:
Room Service---Via Fast Service breakfast menu on room door handle overnight. Menu items were received on-time, at proper temps and order was accurate.
Restaurant---Ate breakfast, ordered off menu (also had a buffet). Excellent quality breakfast, exceeding expectations for a hotel restaurant. Good service.
Cons: Sleep Number beds, request regular mattress.

Room Tip: Rooms in the back buliding are quiet and have traditional mattresses.
See more room tips
  • Stayed October 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank weenie dog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, November 9, 2012
Thank you for taking the time to post your review... as well as for choosing Radisson Woodlands Hotel on your most recent visit to Flagstaff. First, we'd like to apologize for the issues experienced during your stay. Though we do our very best to ensure our guests have a 'problem free' visit, when an issue(s) occur our greatest hope is that we are able to quickly, efficiently and happily resolve them to reduce inconvenience of our guests. I'm pleased we were able to do this for you, and hope that we'll have another opportunity to serve you in the near future - where we will prove that we can and will do better. We do depend on reviews such as yours to find out where we, as management, need to spend our time and resources to continually improve the quality of our services and amenities. Thank you... and safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
durham, england
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 6, 2012

We stayed here for one night as part of a tour of California and the west. The room was large and spacious but could have done with a deep clean as there was some sort of white powder spilled on the glass table lamp and coffee drips down one of the units. The beds had the comfort controls but we couldn't get the hang of using them, had s decent night's sleep however. We ate at the nearby Galaxy Diner and that was great. In the morning the people who chose the ready prepared buffet breakfast had speedy service but we chose buttered toast and croissants and had to wait for ages.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank littlemillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, November 7, 2012
Thank you for sharing your comments and feedback. Reading reviews such as yours assists our team in improving the services and amenities most important to our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Flagstaff hotels
0.6 mi away
Hilton Garden Inn Flagstaff
2.7 mi away
Little America Hotel Flagstaff
5.3 mi away
Sonesta ES Suites Flagstaff
Show Prices
Show Prices
Show Prices
0.5 mi away
Embassy Suites by Hilton Flagstaff
0.8 mi away
Hampton Inn & Suites Flagstaff
0.8 mi away
Drury Inn & Suites Flagstaff
Show Prices
Show Prices
Show Prices

Been to DoubleTree by Hilton Hotel Flagstaff? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Flagstaff

Property: DoubleTree by Hilton Hotel Flagstaff
Address: 1175 West Route 66, Flagstaff, AZ 86001 (Formerly Woodlands Hotel)
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Flagstaff
#8 Family Hotel in Flagstaff
#9 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Flagstaff 3.5*
Number of rooms: 183
Official Description (provided by the hotel):
The new DoubleTree by Hilton Flagstaff is located right off Route 66 near historic downtown Flagstaff and the NAU campus. Convenient for a short drive ( about an hour) to the Grand Canyon, minutes from Sunset Crater and the Native American ruins at Wupatki National Monument. The DoubleTree by Hilton Flagstaff provides easy access to hiking, fishing, golfing and offers great packages (ie Arizona Snowbowl Ski Package.The hotel has just completed a multi-million dollar renovation and is excited to be a part of the DoubleTree by Hilton family of hotels. Proud to offer the same great services guests have come to expect and love with a variety of upgrades in amenities boasting a new look that is invitingly new and fresh yet comfortable. Come experience the new DoubleTree by Hilton Flagstaff. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Hotels.com, Hotwire, HotelTravel.com, Expedia, Priceline, Travelocity, Odigeo and Jetsetter so you can book your DoubleTree by Hilton Hotel Flagstaff reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Flagstaff
Flagstaff Radisson

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing