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“Bed was a bit firm for my tastes. Train right across...” 3 of 5 stars
Review of Howard Johnson Inn - Flagstaff

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Howard Johnson Inn - Flagstaff
Ranked #45 of 63 Hotels in Flagstaff
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359 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
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Farmington, New Mexico
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 13, 2014

I am absolutely puzzled and baffled by some of the previous reviews... Not sure which hotel they were staying in but the rooms were recently renovated and modernized... The showers were fully tiled with easy entry showers, excellent sink/counter area, fridge, coffee maker, etc... The rooms were very clean and the cable tv worked just fine... Internet was a little spotty the further your room was from the main area but after the staff reset the router, it worked just fine and we were in a room furthest from the office... The pool area was clean, and the pool was great!

The staff were very friendly, even when faced with some extremely rude guests from North Carolina (shame on you!), who complained that their children's feet were made dirty by the carpets - however, I think it had more to do with the fact that children had been outside barefoot... really?

And for those complaining about the trains.. obviously you've never been to Flag before... the trains can be heard pretty much anywhere in the central district and immediate area - ITS A MAIN TRAIN CROSS-COUNTRY TRAIN ROUTE FOLKS! (And by they way, it wasnt even that bad in the hotel).

The restaurant attached to the hotel served excellent home-style food breakfast, lunch, and dinner! The hotel is VERY conveniently located on route 66 about 1.5 miles from the interstate and easy to find.

Book online for a better rate and choose this hotel - we will!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Marcus A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
familyinn, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review, June 17, 2014
Hello Marcus,

Please know that we are truly humbled by your feedback for our hotel. Thank you for your positive review and for taking note of our effort to be able to provide convenience, comfort and affordable services. Your feedback will certainly bring our team an inspiration to work very closely and maintain the quality of accommodation you enjoyed with us. It will always be a pleasure having you in our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 10, 2014

I paid full price. I received no discount but got less than I paid for. No hot water no internet. I undrestand stuff happens. The water heater failed but if a business fails to deliver the service advertised it should charge full price.

  • Stayed June 2014, traveled on business
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Timothy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
familyinn, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review, June 21, 2014
Hello Mr Timothy,

I regret that you were not able to completely received the services in our hotel during your stay. Please provide us the date and room number assigned to you. I will accelerate your feedback so that this is evaluated and addressed accordingly. This will also be submitted to management . I assure you that they will look into your concerns carefully. Thank you very much for your business. I hope you will allow us another chance to provide you better services in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Howard Johnson Inn - Flagstaff

Property: Howard Johnson Inn - Flagstaff
Address: 3300 E Route 66, Flagstaff, AZ 86004-4031
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 63 Hotels in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Inn - Flagstaff 2*
Number of rooms: 55
Official Description (provided by the hotel):
Renovated in 2013, all rooms feature plush bedding, refrigerators, wifi, coffee makers. Seasonal outdoor pool & Spa. Guest laundry and the Crown Railroad Café onsite. ... more   less 
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Also Known As:
Howard Johnson Hotel Flagstaff

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