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“Leaks”

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Days Hotel Flagstaff
Ranked #23 of 66 Hotels in Flagstaff
Reviewed July 28, 2013

It had been raining hard for the few days before we arrived. While the top of the King bed was dry, when we wen to climb in it was soon realized the roof had been leaking and the middle of the bed was soaked. A quick call to the front desk and we had another room down the hall. Inconvenience - yes, big deal hmm not so much.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Days Inn
Thank Terence S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna P, Public Relations Manager at Days Hotel Flagstaff, responded to this reviewResponded August 2, 2013

Dear guest:

We truly appreciate you taking the time to complete this TripAdvisor review! Thank you for your valuable feedback.

However, we would like to sincerely apologize for the inconveniences you experienced during your stay with us! We're very sorry about the leaks! Sometimes during these heavy rainstorms, we discover issues we never knew existed.

I assure you, these leaks have been properly taken care of. We're happy that despite it all, your stay wasn't majorly impacted.

If there's anything else that I can do for you, please do not hesitate to contact me personally. I'd love to help.

Sincerely,

Anna Patel
PR and Office Manager
Anna.Patel@dayshotelflagstaff.com
(928) 774-7186

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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907 - 913 of 1,149 reviews

Reviewed July 28, 2013

There are 2 great things about this hotel: it is right off I-40 and has a great restaurant (Northern pines). Everything else is very unimpressive. You can hear everything that is going on in the rooms next to you, the rooms are not very clean, and the area seems shady.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Thank amishka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna P, Public Relations Manager at Days Hotel Flagstaff, responded to this reviewResponded August 2, 2013

Dear guest:

Thank you for providing us with this helpful feedback.

However, we would like to extend our sincerest apologies for the dissatisfaction you experienced during your stay with us. I assure you, your complaints have been heard, and are currently being promptly addressed.

If there's anything else that I can do for you, please do not hesitate to contact me directly. I'd love to help!

Sincerely,

Anna Patel
PR and Office Manager
Anna.Patel@dayshotelflagstaff.com
(928) 774-7186

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2013

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank jnunu
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Anna P, Public Relations Manager at Days Hotel Flagstaff, responded to this reviewResponded August 2, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 22, 2013

Great hotel for a one night or more stay. clean rooms, nice indoor pool, close to Cracker Barrel and Wal-Mart., a little patio or balcony for each room. Have recommended this hotel to friends. They also agreed it was a good hotel for the price. Will be back on our next trip west due to easy access from I-40.

  • Stayed: June 2013, traveled with family
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Thank swhtice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna P, Public Relations Manager at Days Hotel Flagstaff, responded to this reviewResponded August 2, 2013

Dear guest:

We sincerely appreciate this positive review! Thank you for the great feedback.

We're very happy to hear that you enjoyed your stay with us, including our indoor pool and jacuzzi area, which is open year-around. It's certainly our hope to see you in the future, should you be traveling through Flagstaff again!

Until then, if there's anything else I can do for you, please do not hesitate to contact me directly. I'd love to hear from you!

Sincerely,

Anna Patel
PR and Office Manager
Anna.Patel@dayshotelflagstaff.com
(928) 774-7186

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2013

the room was not very clean - the comforters had white stains on them...shudder to think what it could be. the people in the room above us were elephants and the lack of soundproofing made it sound like the ceiling was going to come crashing in. if you are looking to rest, then this isn't the place.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank unixtu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna P, Public Relations Manager at Days Hotel Flagstaff, responded to this reviewResponded August 8, 2013

Dear guest:

We truly appreciate you taking the time to complete this TripAdvisor review. Thank you for this valuable feedback.

However, we do sincerely apologize for the issues you experienced during your stay. Please know that your feedback assists in our continuous effort to update and improve, and everything you've mentioned above is currently being taken into consideration.

Again, we truly apologize for the inconvenience. If there's anything else that I can do for you, please do not hesitate to contact me directly.

Sincerely,

Anna Patel
PR and Office Manager
Anna.Patel@dayshotelflagstaff.com
(928) 774-7186

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2013

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Stephanie E
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Anna P, Public Relations Manager at Days Hotel Flagstaff, responded to this reviewResponded August 2, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 17, 2013

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Angie M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Days Hotel Flagstaff

Address: 2200 E Butler Ave, Flagstaff, AZ 86004-6006 (Formerly Travelodge Flagstaff)
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 66 Hotels in Flagstaff
Price Range: $64 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Days Hotel Flagstaff 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Days Hotel in Flagstaff, Arizona offers newly remodeled accommodations. We have an indoor pool and Jacuzzi, male and female saunas, and a gym on property. Our front desk is available 24 hours a day for guest convenience. We offer complementary coffee at the front desk and have an onsite restaurant. Our rooms have just gone through a complete renovation. A standard two queen bed comes with brand new pillow top mattresses, modern decor furniture and 32 inch flat screen televisions. Our business class suite are equipped with a work desk and ergonomic chair, lounge chair and ottoman, a 37 inch flat screen television and a king size pillow top mattress. ... more   less 
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