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“Excellent, family-friendly hotel” 5 of 5 stars
Review of Embassy Suites by Hilton Flagstaff

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Embassy Suites by Hilton Flagstaff
Ranked #11 of 63 Hotels in Flagstaff
Denver, Colorado
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent, family-friendly hotel”
5 of 5 stars Reviewed November 8, 2012

This hotel should be rated #1! We stayed at Embassy Suites with our 4 young children for several days and couldn't have asked for a better stay. Our 2 room suite was clean and had plenty of room for us and all our belongings. The 2 double beds plus the pull-out couch in the living room were perfect (not to mention comfy). The large fridge and microvave and TV in each room were a definite plus! There was also lots of storage, which for a family on an extended stay is important. The free breakfast was incredible! Made to order eggs, omelets, sausage, bacon, pancakes, french toast, and more plus the usual cereal and pastries with coffe, milk, & juice was an awesome way to start the day. The staff was friendly, helpful, and incredibly capable. I would recommend this hotel to everyone planning a stay in Flagstaff!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank calypsolarue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connorysh, Manager at Embassy Suites by Hilton Flagstaff, responded to this review, November 13, 2012
Dear calypsolarue, thanks for taking the time out of your day to write such a comprehensive account of your recent stay at Embassy Suites Flagstaff. We are very glad you and your family found our value and accomodations worth recommending to others planning a trip to Flagstaff.

Thanks also for your comments about our staff. We hope to see you and the family back with us again in the future.
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1,254 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (154)
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English first
Albuquerque, New Mexico
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 5, 2012

Enjoyed our night at the Embassy Suites in Flagstaff. Nice room, all the amenties, and nice Manager's reception. Quiet, clean roomss. Staff very responsive. Dispointed on WiFi in room but only in common area.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank hunterabq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connorysh, Manager at Embassy Suites by Hilton Flagstaff, responded to this review, November 7, 2012
Dear hunterabq, thanks for taking the time to share your experiences at Embassy Suites Flagstaff. we're happy you pointed out the staff was very responsive and that you enjoyed our suties, free breakfast and Manager's reception.

Hope to see you back with us in Flagstaff again soon.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
, NY
Level Contributor
83 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed November 4, 2012 via mobile

While driving from the Grand Canyon to Phoenix Airport we learned due to superstorm Sandy our flight to NY was cancelled...At that moment we were in front of this Embassy Suite and inquired as to rates etc. We got a great rate $135 nite for a great 2 room suite . Breakfast was the best and staffed very well, food was always replenished, eggs made to order , etc. Every nite was a 2 hr happy hour in their very attractive pub/ lounge with Willy the bartender . Willy is a gem very knowledgeable and friendly to all . The front desk staff were all so nice and friendly. We ended up staying here for all 4 nites using the hotel as a base for exploring the surrounding area . Well done Embassy Suites!!

  • Stayed October 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JoyceinNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connorysh, Manager at Embassy Suites by Hilton Flagstaff, responded to this review, November 5, 2012
Dear JoyceinNY, thanks so much for taking the time to share your experiences at Embassy Suties Flagstaff. We are glad you enjoyed the complimentary cooked to order breakfast and complimentary happy hour at our Manager's Reception.
Although it was due to a terrible storm, we are glad you got to spend time with us. Hope you found all well with the rest of your journey back to New York.

Hope to see you again in the future.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed October 30, 2012

We found the Embassy Suites to be smaller than usual but clean & friendly! We had the assistance of a phenomenal front desk attendant named McKenzie. She fixed our room type at check-in and assisted with coordinating tours during our stay.

It's true that this is not the typical standard accommodations you expect from the hotel chain, but for the area it's location is perfect (historic downtown a quick walk, 75 miles from GCNP, Sedona a mere 45 minute scenic drive, etc) and the rooms are clean with great updates.

The feature that made our stay outstanding - McKenzie's level of service. She truly wanted our stay to be top notch & made sure this happened! Thanks again McKenzie!

Room Tip: Executive suite provides more space. A view of the campus gives you a better view & quieter stay...
See more room tips
  • Stayed October 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kfries01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeland, Florida
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 26, 2012

I stayed at the Embassy Suites in Flagstaff, AZ before and after a back-packing hike that I did in the Grand Canyon. The best thing about this hotel is the staff -- They are friendly, they are cooperative, hey are helpful. The hotel is a little bit dated - but it has those wonderful Hilton beds - and it is great to get free drinks in the evening, and a free, full breakfast in the morning.

Room Tip: There are a lot of eating option that are walking distance.
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  • Stayed October 2012, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Samfromlakeland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connorysh, Manager at Embassy Suites by Hilton Flagstaff, responded to this review, October 29, 2012
Dear Samfromlakeland, thank you for taking the time to share your experiences at Embassy Suites Flagstaff. We have a lot of guests who like our location for trips to and from the Grand Canyon. we hope you have the chance to visit us when snow arrives in Flagstaff for our many SnowPlay and Arizona Snowbowl packages.
Also appreicate your comments about our staff. Glad you found them friendly , helpful and cooperative.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eugene, Oregon
Level Contributor
99 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed October 25, 2012

Embassy Suites is always my go to hotel if at all possible. The amenities cannot be beat, the free breakfast, free happy hour, free WiFi, refrigerator, microwave oven. All things that I appreciate especially when I will be staying for more than one day. The employees were all very nice, the surroundings were clean, the room was clean. My only complaint and all the good stuff really makes up for this; is taht it is a VERY old hotel and could use some updating. My air conditioning was not working properly and seemed to be dripping oil from the vent onto the bathroom counter. When I informed the front desk person as I was checking out about the A/C he seemed to be a little less than interested, but then again it was 5 AM. But I did receive an e-mail from Amy at the hotel asking how my stay was. I passed onto her my story about the A/C and she said she would check into it. I just appreciate the e-mail. Again, I love Embassy Suites and will stay with them whenever possible. This was a good stay.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank MrsOregon2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connorysh, Manager at Embassy Suites by Hilton Flagstaff, responded to this review, October 29, 2012
Dear MrsOregon2009, thank you for taking the time to write about your experiences at Embassy Suites Flagstaff. We truly belive that without objective feedback from our guests we cannot hope to improve. We ae glad you did find our free cooked to order breakfast, wifi and cocktail reception to your satisfaction.
We want to thank you for letting us know about the AC. It has been taken care of.

Look forward to seeing you again when your travels take you back to Flagstaff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, New York
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 23, 2012

Great hotel, easy to find, fast and friendly service, room was immaculate and spacious, loved the made to order breakfast! We only stayed one night because we were passing through, but we would definitely stay there again next time we are in the area.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank lcmma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Flagstaff

Property: Embassy Suites by Hilton Flagstaff
Address: 706 S Milton Rd, Flagstaff, AZ 86001-6301
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Flagstaff
#7 Romantic Hotel in Flagstaff
#9 Family Hotel in Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Flagstaff 3.5*
Number of rooms: 119
Official Description (provided by the hotel):
Welcome to the gateway of Northern Arizona--Flagstaff and the Embassy Suites Flagstaff. Our All Suite Flagstaff hotel is close to all Northern AZ attractions like the Grand Canyon, Arizona Snowbowl, Lowell Observatory and much more. Enjoy our free cooked to order breakfast and the Evening Reception with complimentary drinks and snacks. ... more   less 
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Also Known As:
Embassy Suites Flagstaff Hotel Flagstaff
Flagstaff Embassy Suites

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