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Embassy Suites by Hilton Flagstaff
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Reviews (1,613)
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All reviewsmade to order breakfastevening receptiongrand canyonstarbucks coffeefree happy hourliving roomcomplimentary breakfastfree drinksnau campusbreakfast was excellentfront desk staffbeds were comfortableyogurtroad tripwilliesofasnow
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Reviewed November 5, 2012

Enjoyed our night at the Embassy Suites in Flagstaff. Nice room, all the amenties, and nice Manager's reception. Quiet, clean roomss. Staff very responsive. Dispointed on WiFi in room but only in common area.

  • Stayed: November 2012, traveled with friends
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Thank hunterabq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connorysh, Manager at Embassy Suites by Hilton Flagstaff, responded to this reviewResponded November 7, 2012

Dear hunterabq, thanks for taking the time to share your experiences at Embassy Suites Flagstaff. we're happy you pointed out the staff was very responsive and that you enjoyed our suties, free breakfast and Manager's reception.

Hope to see you back with us in Flagstaff again soon.

Thank you.

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Reviewed November 4, 2012 via mobile

While driving from the Grand Canyon to Phoenix Airport we learned due to superstorm Sandy our flight to NY was cancelled...At that moment we were in front of this Embassy Suite and inquired as to rates etc. We got a great rate $135 nite for a great 2 room suite . Breakfast was the best and staffed very well, food was always replenished, eggs made to order , etc. Every nite was a 2 hr happy hour in their very attractive pub/ lounge with Willy the bartender . Willy is a gem very knowledgeable and friendly to all . The front desk staff were all so nice and friendly. We ended up staying here for all 4 nites using the hotel as a base for exploring the surrounding area . Well done Embassy Suites!!

  • Stayed: October 2012
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Thank JoyceinNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connorysh, Manager at Embassy Suites by Hilton Flagstaff, responded to this reviewResponded November 5, 2012

Dear JoyceinNY, thanks so much for taking the time to share your experiences at Embassy Suties Flagstaff. We are glad you enjoyed the complimentary cooked to order breakfast and complimentary happy hour at our Manager's Reception.
Although it was due to a terrible storm, we are glad you got to spend time with us. Hope you found all well with the rest of your journey back to New York.

Hope to see you again in the future.

Thank you.

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Reviewed October 30, 2012

We found the Embassy Suites to be smaller than usual but clean & friendly! We had the assistance of a phenomenal front desk attendant named McKenzie. She fixed our room type at check-in and assisted with coordinating tours during our stay.

It's true that this is not the typical standard accommodations you expect from the hotel chain, but for the area it's location is perfect (historic downtown a quick walk, 75 miles from GCNP, Sedona a mere 45 minute scenic drive, etc) and the rooms are clean with great updates.

The feature that made our stay outstanding - McKenzie's level of service. She truly wanted our stay to be top notch & made sure this happened! Thanks again McKenzie!

Room Tip: Executive suite provides more space. A view of the campus gives you a better view & quieter stay.
  • Stayed: October 2012, traveled with friends
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Thank kfries01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2012

I stayed at the Embassy Suites in Flagstaff, AZ before and after a back-packing hike that I did in the Grand Canyon. The best thing about this hotel is the staff -- They are friendly, they are cooperative, hey are helpful. The hotel is a little bit dated - but it has those wonderful Hilton beds - and it is great to get free drinks in the evening, and a free, full breakfast in the morning.

Room Tip: There are a lot of eating option that are walking distance.
  • Stayed: October 2012, traveled solo
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Thank Samfromlakeland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connorysh, Manager at Embassy Suites by Hilton Flagstaff, responded to this reviewResponded October 29, 2012

Dear Samfromlakeland, thank you for taking the time to share your experiences at Embassy Suites Flagstaff. We have a lot of guests who like our location for trips to and from the Grand Canyon. we hope you have the chance to visit us when snow arrives in Flagstaff for our many SnowPlay and Arizona Snowbowl packages.
Also appreicate your comments about our staff. Glad you found them friendly , helpful and cooperative.

Thank you.

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Reviewed October 25, 2012

Embassy Suites is always my go to hotel if at all possible. The amenities cannot be beat, the free breakfast, free happy hour, free WiFi, refrigerator, microwave oven. All things that I appreciate especially when I will be staying for more than one day. The employees were all very nice, the surroundings were clean, the room was clean. My only complaint and all the good stuff really makes up for this; is taht it is a VERY old hotel and could use some updating. My air conditioning was not working properly and seemed to be dripping oil from the vent onto the bathroom counter. When I informed the front desk person as I was checking out about the A/C he seemed to be a little less than interested, but then again it was 5 AM. But I did receive an e-mail from Amy at the hotel asking how my stay was. I passed onto her my story about the A/C and she said she would check into it. I just appreciate the e-mail. Again, I love Embassy Suites and will stay with them whenever possible. This was a good stay.

  • Stayed: October 2012, traveled on business
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Thank MrsOregon2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connorysh, Manager at Embassy Suites by Hilton Flagstaff, responded to this reviewResponded October 29, 2012

Dear MrsOregon2009, thank you for taking the time to write about your experiences at Embassy Suites Flagstaff. We truly belive that without objective feedback from our guests we cannot hope to improve. We ae glad you did find our free cooked to order breakfast, wifi and cocktail reception to your satisfaction.
We want to thank you for letting us know about the AC. It has been taken care of.

Look forward to seeing you again when your travels take you back to Flagstaff.

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