The staff at this hotel are awesome. Amy in General Management, Jake in sales, Willy in the bar, staff at the front desk as well as during the morning breakfast. They are always friendly and attentive to the guests.
- Free Wifi
- Free Parking
Stayed for one night on our way to the Grand Canyon.
The rooms were very clean and the beds were very comfortable.
The hotel does a very good manager's reception and put on a really nice breakfast.
We also found the staff to be very helpful and friendly.
I recommend this hotel to anyone traveling in the Flagstaff area.
Stay here on our way to the Grand Canyon. Very nice hotel with reasonable rate for an Embassy suite. Room large and received quick service for a broken TV remote. Good breakfast.
Very convenient and friendly place to stay in Flagstaff. Typical suite set-up and full breakfast, and nightly happy hour. We had the bad timing to be there when a soccer tournament was in town, the place was loaded with very energetic young boys and their families. But, the place itself is very nice and no problems.
I used Embassy Suites Flagstaff as a pit stop before flying out of Flagstaff the Flagstaff Airport early in the morning. I needed to be at the airport at 5:30 AM, before breakfast started at the Embassy Suites.
The hotel staff was extremely helpful and understanding. They allowed me to take any food and drink items I needed from their snack bar/ gift shop area for free before I left for my flight.
The lobby was decorated nicely, and appropriately for a hotel in Falgstaff. Native artwork were hung on the walls and sculptures were displayed. I wish I had time to stay longer to see the rest of the hotel.
As for the room, even though I came into a room with the radio playing, and the faint smell of humidity, the bed was really comfortable, the soaps and shampoo provided were Olive oil, Avocado & Basil by Crabtree & Evelyn, it had very subtle smell, and was truly moisturizing. (The humid smell and noisy radio was the reason this review was a 4 instead of 5.)
The bedroom was separated from the living room by a door, which would be great for guests who come with families. Basic amenities such as coffee, tea, a refrigerator were provided.
Overall, what impressed me most was the great customer service. I will definitely use Embassy Suites Flagstaff again in the future.
Olthis ES is old noisy and poor customer service to boot. Just tried booking the Drury but no luck. Drove past it on the way here and it, the Drury, looks great.