We asked for a quiet room in out reservation and were given a room right neat the ice dispenser that we heard off and on through out the night. Also, we had a first floor room and we could hear the people above us for 2 hours before we asked to be switched to a upper floor room. The people above us sounded like they might have been dancing or jumping. This was after 11pm. When we went to complain to the front desk, we found no one at the front desk and another gentleman was waiting to talk to someone also because he couldn't get his television to work. The front desk was abandoned for over 40 minutes before he returned. There is only one person in the evening to take care of 75 rooms! There is hardly any insulation between the walls and the floors of the rooms. Very cheaply built.
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- Also Known As:
- Best Western Pony Soldier Hotel Flagstaff
- Best Western Flagstaff
- Best Western Hotel Flagstaff