This is a very limited review. I cannot comment on the property itself, as we never made it that far. We had a mix-up over reservations, which led to a conversation that I had with their customer service while we were on the road vacationing with the family. That experience was one of the most dreadful I have ever experienced in 30 years of travel. I asked for a call from management, which I did not receive. HOWEVER, when my husband called back to speak to the manager, he got through to the general manager, who listened, and, more importantly, investigated the incident for us. The resort refunded our money (we had made other arrangements) in full, and did whatever was necessary to make things right. In my book, that is all you can ask.
- Official Description (provided by the hotel):
- Twin Arrows Navajo Casino Resort is northern Arizona's premiere destination casino resort. Located just east of historical rich Flagstaff, Arizona, with the majestic San Francisco Peaks serving as it's western backdrop, Twin Arrows is the centerpiece of the Navajo Nations Gaming Enterprise properties. Here, art and architecture have combined to both embody and showcase the rich history of the Navajo people while providing an unparalleled casino resort experience. First and foremost, Twin Arrows will provide the very latest in games and gaming technology, often debuting new slot games before they're released to other casino properties in the state. Simply put there's no better gaming experience to be had in northern Arizona. Complementing the Twin Arrows' gaming experience will be luxury resort amenities, including luxury guest rooms, gourmet dining, culturally infused casual dining, a fitness center, heated indoor pool and more than 10,000 sq. feet of state-of-the-art meeting space. ... more less
- Reservation Options:
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