At first, we were really concerned about our kids' safety because we were afraid that they wouldn't follow directions. We hired a guide to help one of our boys who has Asperger's Syndrome so that we could make sure he was safe up there. Since I am terrified of heights, I couldn't take my boy up myself, but I figured it might be an awesome learning experience for my son. His guide's name was Brandon, who was extremely patient with our son and took him step by step through the courses. Brandon was with my son for over 3 hours, encouraging him when he needed to, and challenging him when necessary as well. Our son was kind of like a little monkey in the trees, with the help of his new friend Brandon by his side.
Brandon told me that he worked with special needs children before, and it truly showed! (He also teaches snowboarding at Snow Bowl, so we are going to be taking lessons from him there as well.) I have to give respect, not only to Brandon, who so lovingly cared for my son, but also to some of the other employees who took care of us.
Rob was a group leader (I think), he was very nice, made us feel at home and kept coming back to check on us. I thought he was the manager because he was so nice and professional and he pulled it off with facial hair and a baseball cap!
My other son's tour guide, Jake, (who also teaches snowboarding at Snow Bowl), not only took care of my younger son, but also answered all of our questions about Flagstaff and life in general. He is the red haired guy with a funny personality. These guys should get together and open up a survival skills school or something for kids.
Their care and concern for our family was not only refreshing, but gave my sons the confidence in a new skill. Our boys walked away from the experience equipped with the pride that they had overcome a new challenge. As a mother, I was so proud, I didn't think my older son would be able to climb for three hours. I'd recommend Flagstaff Extreme to any parent of a child with special needs or parents who simply want to get their kids away from the video games for a day. The staff will go out of their way to make it an awesome adventure for the entire family! Our boys want to bring their friends back for a birthday outing this month. Our teenaged daughters also want to try it because the boys were having so much fun!
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