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Americas Best Value Inn and Suites - Flagstaff
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Reviews (135)
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92 - 97 of 135 reviews
Reviewed July 2, 2012

I believe you do get what you pay for and this place is no different.

We'd booked 2 nights but wished we'd only booked the one when we arrived. They wouldn't change the booking which was to be expected given the cancellation policy was something like 3 days in advance.

The first room we stayed in was a big but very dark room (in fact it was the one that is shown as the main photo here with the sofa) but it looked a lot more dilapidated than in the picture.

There was a very loud rumbling noise throughout the night which kept waking us up. I put it down to trains on the track across the road. In the morning I noticed that no trains were in sight when the noise was kicking off so went to reception. It was a known fault - something to do with the plumbing - so we were moved to another room.

The second room was smaller but brighter. It had a micro and fridge but no coffee machine (which we asked for as the other room had one but it never materialised). It wasn't particularly well maintained but clean enough and the bed sheets / towels were clean. We at least slept better in this room without the rumbling throughout the night.

Breakfast was OK - cereal, toast & juice.

The location was OK. The train line didn't bother us in the night and even though it's on a busy road, it wasn't too noisy. Flagstaff was a short drive away. We would have walked had it not been an unseasonably cold day. There's a Walmart nearby and a KFC virtually next door plus plenty of places to eat on the way into and in town - Flagstaff is not short of restaurants!

One night would have been fine here - in the second room anyway. I didn't find it a particularly friendly place and it's a little run down but what can you expect for the price?

  • Stayed: April 2012, traveled as a couple
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1  Thank cvinsider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff, responded to this reviewResponded March 13, 2014

Dear Guest,

Thanks for offering extensive comments about this hotel. We sincerely appreciate them. We strive to offer the best possible combination of value, convenience and customer service. It sounds like we fell short in some ways during your stay, and I sincerely apologize for that. We’re getting better every day, and I hope you’ll try us again. We try for 100 percent satisfaction of every guest, every day.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2012

Great if you're travelling on a budget & just want somewhere to bed down. Room was clean, bed was comfy & everything worked. Staff were helpfull.
$30 for bed & breakfast, you really can't complain.

  • Stayed: May 2012, traveled as a couple
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Thank JJ_Lamour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2012

This property is about 30 minutes walk from Flagstaff town centre. Price was quite good and rooms were big. Housekeeping was a joke - in about a week my room was made twice! towels were replaced daily thats about it. The bedding had holes and rips all over and was very run down. Bed felt like it needed a new mattress, unless you love to have different springs sticking out the bed! The door had lost its lock and had a split through- looked like the door had been kicked in at some time in the past. Its ok if your out allday and have a car and stay 2 or 3 nights. If you stay for a week stay somewhere else!

  • Stayed: April 2012, traveled solo
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3  Thank hotelreview123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff, responded to this reviewResponded March 13, 2014

Dear Guest,

Thanks for commenting about the maintenance and housekeeping issues you experienced during your extended stay with us -- and thanks for spending a week at our property. Since your stay, we’ve made significant upgrades to bedding, room security and other features that we believe improve the value of our hotel. I apologize that those things were not done before your stay. If you visit the area again, please come see how we’ve improved.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2012

We stayed here in early April 2012. The room was clean, bed was firm, room had mini-fridge, microwave, TV. It was quiet and there were no bed bugs. We had a good night's sleep and a nice warm shower in the morning. I would recommend it.

  • Stayed: April 2012, traveled as a couple
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    • Location
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2  Thank dgilx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2012

You can't expect a 5-star hotel for $30 a night. This place was a great price, was clean and smelled good. It is pretty old so the water pressure wasn't great but otherwise the room was perfect. Everything worked, including the outlets. The parking area is well lit so I felt safe leaving a car full of my belongings there.

  • Stayed: February 2012, traveled solo
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Thank Carolyn O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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