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“General manager is rude and selfish” 1 of 5 stars
Review of Rodeway Inn Downtown

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Rodeway Inn Downtown
Ranked #58 of 63 Hotels in Flagstaff
Marlton, New Jersey
2 reviews
“General manager is rude and selfish”
1 of 5 stars Reviewed June 18, 2014 via mobile

General manager is inconsiderate and doesn't care to tale into account peoples personal situations. I travel alot with business and can say if this general manager doesn't solve my issue he is the reason I will never stay in a choice hotel again.

  • Stayed June 2014
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Tiffany M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
familyinn, Guest Relations Manager at Rodeway Inn Downtown, responded to this review, June 20, 2014
Hello Miss Tiffany,

Please know that we take our guests’ concerns very seriously, I apologize if in any way you were offended by misrepresentation or any of that sort during your stay. I assure you that we are committed to providing value services to all of our guests and certainly will address concerns accordingly.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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143 reviews from our community

Traveler rating
    4
    15
    22
    19
    83
See reviews for
37
47
18
4
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Sacramento
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed May 10, 2014

Good location to old town. The room was clean and freshly painted. They seem to be doing a lot of work on the place to clean it up. Small room, but perfect for a solo traveler.Flat screen TV, and the Wi-Fi worked well. I'd stay again.

  • Stayed May 2014, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank sannman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
familyinn, Guest Relations Manager at Rodeway Inn Downtown, responded to this review, June 17, 2014
Hello sannman,

Thank you for making Rodeway Inn your choice of hotel. Please know that we are committed to providing our guests the best value accommodation for giving us your business. Thank you for taking note of our effort for improvement as we want to maintain a sound business with all of our guests. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hunters, Washington USA
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 5, 2014

Room was very small, but clean and bed was comfortable. No washcloths were available in the room and only one hand towel. WiFi was great. In room coffee was nice and also coffee in lobby, but no breakfast for guests. Room was quiet and made for a restful night. Bathroom was very small, but adequate.

Room Tip: Our experience was with an upstairs room.
See more room tips
  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Cattlemen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
familyinn, Guest Relations Manager at Rodeway Inn Downtown, responded to this review, June 17, 2014
Hello Cattlemen,

Thank you for sharing your recent experience with us. I am glad that you had a restful night, however I would like to apologize for the inconvenience caused you by the lack of wash cloth and the insufficient towel and the size of the bathroom. Please do not hesitate to call the attention of our staff on your next stay as they will attend to you promptly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 29, 2013 via mobile

This is the worse hotel i had stood...wet carpet...horrible heater system....bad smell....the person at the lobby isnt nicely....and the 84 dlls rate..ufff i choose econolodge inn..it was cheaper and huge better...

Stayed December 2013, traveled with family
Helpful?
2 Thank Kharlos L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Flagstaff hotels

Tucson, Arizona
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 15, 2013

I visited here and found blood stains on the sheets. So I left. Everything else seemed pretty minor, but besides that they had just redone the parking lot and got mad because we had to park far away and then walk through the fresh tarred parking lot to get to the hotel entrance.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank MICHEAL A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederick, Maryland
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed November 11, 2013

My daughter was charged for an extra night she did not reserve because she wasn't careful enough with her financial information on the one night that she did stay here. She diligently went through all the correct channels to protest but the bank took the proprietor's side. Sixty nine dollars is a lot to steal from a young person. They should be ashamed of themselves. Flagstaff is a beautiful town full of nice, inexpensive places to stay -- there is no reason to choose this one.

  • Stayed September 2013, traveled solo
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Bets1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 29, 2013

My mother in law was flown to the Flagstaff Medical Center from Gallup. Because she needed to stay over night, my father in law got my husband and I a room at a local hotel while he stayed with her. While we were checking in the woman at the desk stood against the wall glaring @ us. She spoke only to me & answered my farher's questions to me. When she had to adress him directly she did so with hostility. I am white & my husband is Navajo. We left and went to another hotel where we were treated kindly and with courtosey.

  • Stayed October 2013
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank Andrea A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rodeway Inn Downtown

Property: Rodeway Inn Downtown
Address: 122 W Route 66, AZ, Flagstaff, AZ 86001-5543
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service
Hotel Style:
Ranked #58 of 63 Hotels in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Rodeway Inn Downtown 1.5*
Number of rooms: 25
Reservation Options:
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Also Known As:
Downtown Rodeway Inn
Rodeway Inn Flagstaff

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