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“$60 should go a little further”

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Super 8 NAU Downtown Conference Center
Ranked #34 of 65 Hotels in Flagstaff
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537 reviews from our community

Traveler rating
    64
    159
    157
    84
    73
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257
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
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Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 18, 2013

Horrible room! TINY and very dirty, mold in the bathroom, hair all over the floor sheets full of stains bad smell in a NON pet room bedspreads smelled gross and the continental breakfast? Are you kidding! There was nothing but dry cereal without Milk waffles without syrup and apples the size of kiwi. Waited at the front desk for 5 minutes to check out and was suppose to stay 2 nights and upon entering the room we canceled our second night immediately, had to stay the one night because it was already late and had tired kids, but wish I would have just left since nobody got any sleep anyway with the all the noise And horrible bed, TV had like 6 channels and kept cutting in and out of service half the night there was no service at all, Internet is NOT high speed, couldn't even connect for more than 5 minutes at a time before it would kick you off and need to reconnect, this hotel is not even worth driving by! Don't waste your money

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank JennieB6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8flagstaffaz, Webmaster at Super 8 NAU Downtown Conference Center, responded to this review, March 23, 2013
Dear Guest,

Thank you for choosing to stay at the Super 8 Flagstaff Downtown NAU Conference Center during your recent stay in our area.

Thank you for taking the time to give us a review. These reviews are one of our best tools in making sure that the standards which we set for our establishment are being maintained.

Upon receipt of your review the following steps were taken.

• Maintenance was informed of the stains on the floor sheet, Internet not working, Cable channels not working in the room assigned to you and instructed to see to its repair or replacement.

• Breakfast staff received additional training in presenting a proper breakfast.

I hope that you will reconsider your decision never to stay at the Super 8 Flagstaff Downtown NAU Conference Center again. I think that upon another visit you would be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montezuma, Kansas, United States
Level 4 Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 17, 2013

We choose this location because it was off the highway and thought it would be quieter; we were not disappointed. The room was clean, although the door was difficult to open. The pool/hot tub area was not over crowded as many are during the late evening. The service was good. Breakfast was a bit skimpy, but not bad. We would recommend this hotel for the budget conscious traveler.

Room Tip: I always advise people to ask to see the room before you book it if you are booking in person.
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Debi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seneca falls, ny
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 9, 2013

We stayed here because with an ad we found it was only $40. Even though the ad said excludes weekend the gentleman was nice enough to honor it. I thought that was very nice of him. For that price we didn't expect much. But the room was clean and the bathroom was pretty decent. Of course its very no frills. My only 2 complaints were burn holes in the bed covers and the pool being in a different building and you had to walk in the snow to get to it.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bailbondgrl05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8flagstaffaz, Webmaster at Super 8 NAU Downtown Conference Center, responded to this review, March 23, 2013
Dear Guest,

Thank you for choosing to stay at the Super 8 Flagstaff Downtown NAU Conference Center during your recent stay in our area.

Thank you for taking the time to give us a review. These reviews are one of our best tools in making sure that the standards which we set for our establishment are being maintained.

Upon receipt of your review the following steps were taken.

• Maintenance was informed of the burn holes in the bed covers in the room assigned to you and instructed to see to its repair or replacement.

• Staff was apprised of your comments concerning the ad. They will be keeping your comments in mind as they constantly do their best to improve our establishment.

I hope that you will reconsider your decision never to stay at the Super 8 Flagstaff Downtown NAU Conference Center again. I think that upon another visit you would be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 NAU Downtown Conference Center

Property: Super 8 NAU Downtown Conference Center
Address: 602 W Route 66, Flagstaff, AZ 86001
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 65 Hotels in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 NAU Downtown Conference Center 2*
Number of rooms: 66
Official Description (provided by the hotel):
Choose our Super 8 West with comfortable accommodations and close proximity to downtown Flagstaff and Northern Arizona University. Located just off Interstates 40 and 17 on historic Route 66, our pet-friendly Super 8 location lets you explore downtown attractions like Heritage Square and local restaurants and brewpubs with ease. Accommodations include Superstart Breakfast, wi-fi and indoor heated pool/jacuzzi. ... more   less 
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Also Known As:
Super 8 Flagstaff Downtown Nau Hotel Flagstaff
Flagstaff Super Eight
Flagstaff Super 8
Super Eight Flagstaff

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