had a reservation for 4 nites, pulled into the parking lot this motel at 11AM. Had a very bad feeling about the motel apperances and the motel sign. Went to another motel and registered. Evidently had a 24 hour cancel "policy" and Knights Inn Corporate and Wyndham Rewards said the mgr could cancel the total resv.
He said "policy could not refund" eventually he admitted it was not could not but would not. Cost me $52 even though did not stay there and felt that canceling very early on day of move in would suffice. Especially as needed to answer to my feelings. Like talking to a computer not a human being. Had the feeling that the $$ were the most important. Have traveled extensivly these past 20 yrs and know that Choice Hotels, Motel 6, Ext Stay etc have a 4 pm or 6 pm cancel. Cavet empour-buyer beware. Last of Knights Inn and maybe Wyndham who harbour these types of activities.More
- Free Wifi
- Free Parking