Such a shame, lots of atmosphere in a historic hotel in old town Flagstaff, great place to sit and have a drink and people watch, decent food.....but absolutely horrible service. Where to start. Although the restaurant wasn't full, we sat for probably 15 minutes without even a glass of water. A busboy eventually brought two glasses of water. Another long wait, and we finally stopped someone and asked if we could get someone to wait on us. She said "I don't know.."-and she left. She finally returned and offered to bring us bread and take our order. Ok. She brought the bread-with no plates (again, the busboy brought us our plates). The food came out fairly quickly after we ordered, but I felt that our waitress really didn't want to be bothered; she was much more interested in visiting with the locals at the table outside. Please understand that I'm very easy to please and I almost never give anyone a bad review, but I had high expectations for Charly's and I was so very disappointed. If I come back to Flagstaff I will NOT go back to Charly's.
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