We stayed here for a wedding and were very excited for a fun filled weekend. We checked into our room and immediately noticed the smell! It smelled like a dirty urinal. After closer investigation there was a bunch of crusted pee around the base of the toilet! Apparently they did not. Lean the room very well. We asked to have someone come up and clean but it was late and we were tired so we dealt with it over night. The next morning we left to find a wedding gift and had the cleaning people come in. When we returned the sound of the toilet running took us back into the bathroom. My fiancé pulled the back off the toilet and apparently the cleaning people just pored a bunch of cleaning crap in the toilet and it plugged it up. We called down again frustrated for them to send up a maintenance man. he came up and unplugged the toilet with his bare hands and the refused to wash them before touching other things in the room even after I expressed my concern about hygiene I have an infant with me and the thought of toilet water germs all over the room was horrifying. The repair of the toilet delayed our getting ready and made us late to the wedding!!!! When I brought this to the attention of the front desk they handed me a card and said would you like yo review us .....I was appalled!!!! I never write reviews but I could not let this one go.....they already charged my cards so they really didn't care!!!! Would never recommend this place...will tell all my family and friends and will never return!!!! I spent over $600 in hotel rooms for the weekend so wasn't a cheap guest either
- Official Description (provided by the hotel):
- Conveniently located at the crossroads of I-17 and I-40, the hotel is steps away from many restaurants and shopping areas. Relax around the swimming pool or soak up the magnificent views of the San Francisco Peaks. Whether traveling on business or pleasure our hotel is just minutes away from local restaurants, shopping and historic downtown Flagstaff.In addition to our centralized location and our dedicated staff, you will appreciate our spacious studio suites with either a king bed or two queen beds. Additional amenities include: sofa bed, mini-fridge, microwave, in-room coffee service, a large well-lit desk, daily complimentary hot breakfast buffet, 24 hour fitness room, complimentary internet access, and much more. ... more less
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- Also Known As:
- Springhill Suites Flagstaff Hotel Flagstaff