We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
SpringHill Suites Flagstaff
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Very Good 4/5
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Very Good 4/5
  • Free Wifi
  • Free Parking
View Hotel
Good 3.5/5
  • Free Wifi
  • Free Parking
View Hotel
Very Good 4/5
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Average 3/5
  • Free Wifi
  • Free Parking
Sleep Inn(Flagstaff)
View Hotel
Very Good 4/5
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Good 3.5/5
  • Free Wifi
  • Free Parking
View Hotel
Average 3/5
  • Free Parking
  • Pool
Reviews (759)
Filter reviews
759 results
Traveler rating
322
249
114
45
29
Traveler type
Time of year
LanguageAll languages
More languages
322
249
114
45
29
Show reviews that mention
All reviewsfront deskspring hillgrand canyonglass doordesk areawalk in closetwafflessitting areaindoor poolsofa bedthe breakfast areafree breakfasthotel roomking suitenice propertynice roomeasy access
FilterAll languages
Updating list...
530 - 535 of 759 reviews
Reviewed April 1, 2013 via mobile

Nice enough limited service Marriott. Room was adequate, not real thrilled about glass door bathroom facing beds with light permeating the room in the night.

Breakfast was woefully inadequate based on the number of guests. The workers did their best but couldn't keep up with items coffee etc.

Certainly a reasonable stay. Nothing to shout about though.

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this reviewResponded April 3, 2013

Thank you for your recent review. We are gearing up for the summer season and are in the process of hiring additional staff to assist with the breakfast. We appreciate your feedback and look forward to welcoming you again on your next stay in Flagstaff.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2013

Stayed at this hotel for 3 nights. When we checked in the first night we had to wait for the room to be cleaned. The rooms are spacious. The shower head was coming out of the shower and the shower floor looked dirty. The room didn't seem to be well maintained but the hotel itself didn't look like it was taken care of. I will say the staff was very friendly and always greeted us when we came in. If we visit Flagstaff again we will probably stay somewhere else.

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank LittleRed67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this reviewResponded April 3, 2013

Thank you for your recent review and we appreciate your feedback regarding the guest rooms and the staff. We have a brand new General Manger who is working hard with the departments to fix the issues you brought to our attention. We are pleased to hear that your interaction with our staff was pleasent as we pride ourselves on providing great customer service. We hope that you will give us another try on your next visit to Flagstaff.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2013

We stayed two nights at this property. Employees are extremely kind and helpful. However, the property needs to improve on the housekeeping side. The first room was dusty and the beds appeared as if they had just been used. They were wrinkled, and the some of the pillows were yellow and with holes in the pillow covers. They changed our room upon request. However, the other room had some of the same problems, though in a better shape. Apparently, this property does not iron towels, pillow covers, and bed sheets (I spotted the front desk clerk helping somebody from the housekeeping in folding manually the towels). Moreover, housekeeping does a poor job in cleaning. The shelves in the bath were covered with old dust, and we found tons of black hair in the corners and everywhere.
I had the feeling that the property was running understaffed. Employees, though, were very helpful, and I did not want to spoil a brief stay by complaining too much.
it is a pity, because the property is conveniently located.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank LucaSolari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this reviewResponded April 3, 2013

Thank you for your recent review, we appreciate your feedback! We pride ourselves on customer service and are very glad to hear that the staff met your expectations. We are pleased to have a new General Manager who is working diligently to fix your housekeeping concerns. We hope that you will try us again on your next trip to Flagstaff.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2013

We would stay here again. Within walking distance to restaurants and a Walmart which is nice to stretch your legs after driving all day. Breakfast was so crowded in the morning we left and went to Mcdonalds. Room was spacious and clean but the housekeeping was a little cheap with the toiletries. The faucet in the shower was rusted and a few towels had holes in them. Not enough bad stuff to keep us from staying here again though.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cinrose2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this reviewResponded April 3, 2013

Thank you for your recent review during your visit to Flagstaff. We are pleased to hear that you enjoyed your stay with us and appreciate you bringing your minor concerns to our attention. Your input helps us strive to continuously improve our product. We look forward to welcoming you back on your next stay in Flagstaff!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2013

Upon entering our room, we were very excited with the size. After being on the road for over a week, we were practically giddy and even thought of extending our stay by another night just to enjoy the spaciousness. However, upon spending a little more time, I did notice that the room wasn't very clean. The bathroom especially. There was a layer of dust and hairs on the top of the toilet. There was dirt and grime in the shower floor. When we took a shower that night, we also noticed the floor of the shower was puckering up in the middle so that it was not draining properly. I got out of the shower not feeling clean at all. Good thing I travel with a little bottle of rubbing alcohol... which I used up wiping down everything in the bathroom, including door handles and light switches. There was just grime around all of this. Maybe we just got a dirty room?

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank aurore_george
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this reviewResponded April 3, 2013

Thank you for your review regarding your recent stay with us. We have a new General Manager which is working hard to address and fix the issues you brought to our attention. We appreciate your feedback and hope that you will try us again on your next trip to Flagstaff.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews