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“Cold night warm bed”

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SpringHill Suites Flagstaff
Ranked #11 of 65 Hotels in Flagstaff
Certificate of Excellence
Medical Lake, Washington
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Cold night warm bed”
Reviewed March 21, 2013

Flew into Phoenix on Sunday 17 Mar and headed to Flagstaff for the night. We stayed the evening at Springhill Suites in Flagstaff. The hotel was pretty nice seemed a little dated but not a big deal. Our room was very nice/big. The only thing that I didn't like was, the door to the bathroom. It was frosted glass so in the morning the light woke up my wife and son. (They needed to wake up anyway) We did enjoy the comp breakfast. I would stay there again, even with the frosted door.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, April 3, 2013
Thank you for your recent review on your stay in Flagstaff! We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next visit to Flagstaff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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723 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Fremont, California
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 19, 2013

We stayed overnight on March 18th. The staff were very nice. The room was roomy. But the room was very noisy from outside traffic, even though we were facing the parking lot. Around 6:45PM, there was a constant pounding noise in the room that came from somewhere in the building, perhaps the swimming pool, which was directly below us. The pounding did not stop when we checked out at 9:30AM. As a result, it was quite unpleasant experience.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cookiemonster94539
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, April 3, 2013
Thank you for your recent review on your stay with us. We pride ourselves on providing surburb customer service and are pleased that our staff took care of you during your stay. Thank you for the feedback about the noise that you heard in your room, we are researching the noise and are in the process of fixing it so the issue will not happen in the future. We hope that you will try us again on your next trip to Flagstaff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas, United States
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 13, 2013

We stayed here over spring break for a ski trip to the Snowbowl and a drive to the Grand Canyon. The location is convenient and the hotel is nice. Our rooms were modern and comfortable. The breakfast area was crowded but the selection was good. We would stay here again.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Keith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, April 3, 2013
Thank you for your recent review on your stay at the SpringHill Suiets Flagstaff. We are happy that you enjoyed your stay with us and look forward to welcoming you back on a future trip to Northern Arizona.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arizona
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 10, 2013

This place was very clean and staff was friendly! Free breakfast was good! The kids enjoyed the pool, it is small but they were the only ones swimming at the time. Beds were comfy and we liked that they had microwaves and mini fridges, very helpful when travelling with kids.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ginmatari1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, April 3, 2013
We are happy to hear that you enjoyed your stay with us! We pride ourselves on providing great customer service and are glad that we were able to make your trip enjoyable. We look forward to welcoming you back on your future trips to Flagstaff!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed March 4, 2013

I just recently stayed here for the 2nd time and my experience was just as good as the first visit. Very clean, friendly staff, awesome breakfast (which is included) and a great value. The decor and atmosphere are also very bright, warm & inviting, which enhances your time spent here.

Room Tip: Don't sleep in the same room as someone that snores.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Indescriminate1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, April 3, 2013
Thank you for your recent review of your 2nd stay at the SpringHill Suites Flagstaff! We are very happy to welcome you back and enjoying being your home away from home! We look forward to greeting you on your next stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level 6 Contributor
102 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed February 17, 2013

I may have been extra impressed with this hotel, as it was earned with a free night promotion, but it was very nice. This is the first SpringHill Suites we've stayed in, but I know we'll stay again. The rooms are very spacious and well-appointed. The bed was comfortable. The furnishings were bright and airy. We really enjoyed the room. The breakfast was average, but the room was excellent.

  • Stayed December 2012, traveled as a couple
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Helpful?
1 Thank Kristy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 17, 2013

We checked in today and all seemed well. Later we realized that our toilet doesn't flush properly. The maintenance guy is out so the manager tried to fix it but couldn't. They don't have an open room to move us to. Toilet water was all over the floor and he just wiped it up with our towels and didn't clean it!! He also used my tub to rinse the plunger without cleaning the tub after!! Then he brought 2 towels for our family of 5 and said that's all they had left!! Then we got stuck with VERY loud neighbors who are partying in the hall and slamming their doors every 3 minutes!! I called to complain after an hour of listening to them and the front desk didn't answer!!!! Worst hotel experience ever!!!!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Meantravelmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Flagstaff

Property: SpringHill Suites Flagstaff
Address: 2455 S Beulah Blvd, Flagstaff, AZ 86001-8736
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Flagstaff
#7 Family Hotel in Flagstaff
#10 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Flagstaff 3*
Number of rooms: 112
Official Description (provided by the hotel):
Conveniently located at the crossroads of I-17 and I-40, the hotel is steps away from many restaurants and shopping areas. Relax around the swimming pool or soak up the magnificent views of the San Francisco Peaks. Whether traveling on business or pleasure our hotel is just minutes away from local restaurants, shopping and historic downtown Flagstaff.In addition to our centralized location and our dedicated staff, you will appreciate our spacious studio suites with either a king bed or two queen beds. Additional amenities include: sofa bed, mini-fridge, microwave, in-room coffee service, a large well-lit desk, daily complimentary hot breakfast buffet, 24 hour fitness room, complimentary internet access, and much more. ... more   less 
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Also Known As:
Springhill Suites Flagstaff Hotel Flagstaff

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