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Courtyard Flagstaff
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Reviews (799)
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All reviewsfire pitfront deskgrand canyonnice hotelindoor poolbreakfast buffetwould stay here againoff the highwayconvenient locationlobby areanice roomking roomcomfortable roomsup to datehot tubparking lotwaffles
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340 - 345 of 799 reviews
Reviewed August 12, 2014

We have stayed here several times and always have had a great stay. The hotel is very well maintained, comfortable, and have great rooms and a very knowledgeable staff. If you are looking for a good restaurant ask the bar tender she has many recommendations. The hotel is close to NAU, shopping, and you can be in Sedona in less than hour. My favorite hotel in Flagstaff.

Room Tip: You want a 3rd floor room facing the courtyard.
  • Stayed: August 2014, traveled with family
    • Value
    • Cleanliness
    • Service
2  Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at Courtyard Flagstaff, responded to this reviewResponded August 27, 2014

Thank you for your review on your recent stat with us! Aryel is a wonderful bartender and is a great resource for local reccomendations! We look forward to welcoming you back on a future stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2014

We stayed in the Marriott Flagstaff for one night whilst driving from Chinle to Las Vegas. We arrived in the evening in heavy rain, and the hotel provided a very welcoming sight on a hill at the side of the road. Check in was efficient, and the lady on the front desk suggested we park in the lower car park as it would be quicker to get to the room from our car in the rain. This helpful suggestion saved us getting wet, and was much appreciated.

The room was excellent; comfortable, modern, spacious and very clean. Coffee facilities were provided together with a fridge.

The breakfast buffet - not included in the room rate - was good, with a range of options provided. I did feel that the hours could be extended a little as the staff did start to clear the area at 9:30, which made us feel a little rushed.

The hotel is very conveniently located for restaurants, with a selection very close by, and for the I40. Our only regret was that we were just passing through Flagstaff; we would have liked to explore the area more, and would have loved to have stayed in the Marriott for another night.

Stayed: July 2014, traveled with friends
Thank Walkowitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at Courtyard Flagstaff, responded to this reviewResponded August 12, 2014

Thank you for taking the time to review your stay with us. We are so appreciative of your kind comments and we are pleased that our staff helped make your stay enjoyable! We look forward to hosting you when you are back in our area!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2014 via mobile

Room is appointed well but details and maintenance need attention. It's difficult to get to (you can see it but can't get there) with almost no signage especially from Woodlands Village Rd. The person at registration spoke way too fast to be understood (former debater?). Sadly no Bistro and didn't want to climb back into the U-Haul so supper was a pot pie in the Market Place microwave. No pull rod for the darkening window shade and the plug ins need to be changed so the cords don't fall out. The room door closer was set so tightly it was extremely hard to open (didn't need to lift weights today, just open and close the door a few times.) Internet difficult to maneuver and slow. breakfast was $13 to make your own. We found a cafe for much less where they cooked for us. Overall the room was clean and beat but the attention to details I expect at a Marriott property were lacking.

Stayed: August 2014
Thank Braeingle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at Courtyard Flagstaff, responded to this reviewResponded August 12, 2014

Thank you for taking the time to review your stay with us. Our hotel was built and opened in August 2009, shortly after we were bulit was when the Bistro concept was introduced. Since we were a new build they pushed back our Bistro implentation. We expect to receive the Bistro in late 2015.

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Reviewed August 5, 2014 via mobile

We have stayed at many Marriott's and in fact, I am a rewards member, which was barely acknowledged when we checked in. The room was okay, but the shower didn't drain properly which we told the front desk. Not sure we would stay here again. The exterior was lovely, though.

Stayed: August 2014
1  Thank jillstout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at Courtyard Flagstaff, responded to this reviewResponded August 8, 2014

Thank you for taking the time to review your stay with us. We have double checked the shower in your room and it has been fixed. We will make sure to stress to our staff the importance of our Marriott Reward members and we value your business. We sincerely hope that you will try us again on a future trip to Northern Arizona.

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Reviewed August 4, 2014

On traveling across the US from Seattle to Naples, Fla. I made a wrong turn leaving Salt Lake City and spent about 10 plus hrs. driving until we reached Flagstaff, AZ about 9:30 PM at night.
Exhausted and with no reservations we came up on this hotel nestled on the side of a hill. What a gift we were given. My wife went in to see if possibly there were any rooms and the nicest young lady ( Chelsey ) said they had one that we could have - not just anyone, but a suite that was so nice and comfortable, isolated, quite, with some very nice views. Could not of asked for anything else, but then again - Chelsey - gave us the suite for the price of a regular room. The property is very nice and just walking in to the reception area was so relaxing. I can not say enough about our experience with this property - totally a level above! We will be sure to visit again when we travel through Arizona. Thanks for an 'Oasis' on a long a difficult trip!

Room Tip: Suite 107 - Exceptional for this kind of property
  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Service
1  Thank stevemathis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at Courtyard Flagstaff, responded to this reviewResponded August 5, 2014

Thank you for taking the time to review your stay with us! Chelsey is one of our fabulous font office associates and we will make sur eto pass on your kind words to her! We are so pleased that Chelsey helped make a long day much more enjoyable!

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