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All reviews green tree inn room was clean hot breakfast grand canyon bagels free breakfast mini fridge walmart highway lotion cleanliness soap pet
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Reviewed March 5, 2017 via mobile

awesome service and great food awesome lotion if only i could buy it so refreshing wish the pool was working the bed was comfortable and slept very well tyre room all in all was niceit smelt clean and was

Date of stay: March 2017
Trip type: Traveled with family
Thank Micah A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frank B, General Manager at GreenTree Inn Flagstaff, responded to this reviewResponded March 6, 2017

Dear Micah A.,

I appreciate you taking the time to provide your valuable feedback on your recent stay at GreenTree Inn Flagstaff. I'm pleased we could deliver an enjoyable stay on all counts - especially noting the awesome service. Unfortunately, our pool and hot tub is closed during the winter months due to the cold weather conditions we experience in Flagstaff. I apologize for this inconvenience but hope you will have the chance to return during the warmer months. We will continue to provide the same level of experience you had to future guests. Thank you again for your review.

Frank B.
General Manager

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Reviewed February 23, 2017

The whole time I was there I felt like I was an inconvenience. The room was not ready because of a 4th of July employee party. The breakfast was disgusting. And if Walmart is not your idea of entertainment, nothing exciting is close within walking distance. If not for Priceline's ridiculous practices, I would have demanded my money back!!!!!!!!!!!!!!

Date of stay: July 2016
2  Thank jasonjasonjasonjason
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frank B, General Manager at GreenTree Inn Flagstaff, responded to this reviewResponded March 2, 2017

Thank you for your review. I am sorry your experience fell below your (and our) expectations. This is never how we want a guest to feel after they've left our hotel. I have made note of the items you've shared with us which will directly affect the future upgrades and services we make to our property. Thank you for your time and I hope despite these concerns, you will give us another opportunity to provide you with the experience we strive to provide each guest.

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Reviewed February 23, 2017

the room were really clean and very nice. the breakfast was great and delicious the lobby was clean and the service was very friendly. all the people were working there were very friendly. by adding some fresh fruit to the breakfast this place can be perfect.

Room tip: first floor rooms were easy to access for handicaps
Date of stay: February 2017
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank kianam90
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frank B, General Manager at GreenTree Inn Flagstaff, responded to this reviewResponded February 25, 2017

Thank you for your very kind review! I'm so pleased to hear what a pleasant experience you had and to know that everything was to your liking. We strive to find the perfect staff that fits within our GreenTree Inn culture and of course, our guests - and so happy that they went above and beyond during your stay. I have made note of potentially adding fresh fruit to our daily breakfast and will be sure to relay this to our management team. Thank you again, and we do hope to see you back again soon.

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Reviewed February 16, 2017

The hotel is in a good location. There were a few other hotels close by. The rooms were clean and included a microwave and a small refrigerator which are always a plus in a hotel. There is a shopping center right across from the hotel with a 24 hour Walmart. We walked to Walmart in the freezing cold and in the middle of the night. Breakfast was included with the reservation. Not your typical cold cereal, but you actually get a HOT breakfast which is another plus. A good value hotel.

Date of stay: January 2017
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
Thank ihuang1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frank B, General Manager at GreenTree Inn Flagstaff, responded to this reviewResponded February 25, 2017

We appreciate you noting the great value you received from our hotel! I'm glad you were able to take advantage of our complimentary hot breakfast items as well as some of the other amenities that come standard - including the fridge and microwave in each room. Many guests find this convenient when wanting to reheat leftovers or prepare a snack. As you noted, Walmart is located just across the street and is conveniently open 24 hours a day. I am glad you chose GreenTree Inn Flagstaff as we know you have choices when staying in the area. On behalf of our entire team, we look forward to having the pleasure of serving you again soon.

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Reviewed February 14, 2017

We stayed 1 night at this motel. The room was clean, comfortable and easily accessible to the major interstate highways in the area. Our room on the first floor faced the pool, but in the winter it was closed so there was no noise.

The breakfast was plentiful and as good as anyone can expect in a motel like setting. Seating was at a premium, but because a lot of people were eating breakfast we located seat pretty quickly.

Room tip: Stay away from the rooms facing the pool in the summer
Date of stay: February 2017
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Dale M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frank B, General Manager at GreenTree Inn Flagstaff, responded to this reviewResponded February 15, 2017

Hi Dale M,

Thank you for sharing your recent experience at GreenTree Inn Flagstaff. I’m happy to know that you enjoyed a very comfortable stay and everything was to your liking. We will continue to work hard to provide this same experience for future guests and hope to serve you again in the future. Thank you and safe travels.

Best,
Frank B.
General Manager

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