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“OK for price” 3 of 5 stars
Review of Ramada Flagstaff West

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Ramada Flagstaff West
2.5 of 5 Hotel   |   2755 Woodlands Village Blvd / I-17, Flagstaff, AZ 86001   |  
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Ranked #20 of 64 Hotels in Flagstaff
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450 reviews from our community

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Strathroy
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed June 15, 2014

We decided to stay in Flagstaff for 2 days while we toured Sedona. It is a bit of a drive to Sedona but the drive down the scenic highway is beautiful (if not a little nerve-wracking down the hairpin turns). There were several people in line when we checked in at 6:30 pm and for each person the clerk had to leave the desk and see if the room was ready. Seemed odd. We stayed in March 2014 and our price was about $50 per night including tax!! On initially entering our room it looked nicely furnished and I was patting myself on the back for booking such a nice room but on closer inspection the room was unclean (underside of toilet seat had brown stains, toothpaste splatter on taps) so we bought some antiseptic wipes at the Walmart across the road and wiped down the room. Other comments on the room are that the toilet ran, bathroom door handles were loose, the rooms are not very sound proof (and there is a highway running behind the hotel). But to my surprised I did have a good nights sleep. The breakfast was good: cereal, toast, microwavable pancakes or eggs, bacon. If the room was clean, I would have rated the hotel a very good but because it was unclean (and the major ick factor of the dirty toilet seat) I am rating it as poor.

Room Tip: The rooms in the back face a freeway so if you are a light sleeper the highway noise may be an issue...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Ray D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank B, Owner at Ramada Flagstaff West, responded to this review, June 16, 2014
Thank you for taking the time to reach out to us with your honest comments. I am sorry that you did not find your room as clean as it should have been but found our price “excellent”. I am glad that you were able to visit Sedona before the fire shut down the switch-backs. We are constantly trying to improve our levels of guest service and what you experienced was not acceptable. Since you stayed with us in March we have been working to renovate all of our rooms and public areas. I invite you to try us again on your next visit to Northern Arizona and experience our improvements. Thank you for your time and again we sincerely apologize. Craig C. Johnson, Red Rock Hotel Group Regional Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 8, 2014 via mobile

Flagstaff has a lot of hotels with the going rate of $150. We just needed a room for the night because we were passing through town. We got a rate of $60 for two queens. The furniture looks recently updated, nice tile in bathroom, nice counter, flat screen tv. Cute little pool. Not fancy grounds and the a/c was a little tired, but other than that, I was very pleased for the money. Also in a good location, stores and restaurants nearby, quick access to freeway.

Stayed June 2014
Helpful?
Thank Sabrosa505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank B, General Manager at Ramada Flagstaff West, responded to this review, June 11, 2014
Wow, we truly appreciate the detailed feedback and for acknowleding our newly renovated room features.
We are working on further improvements in our comon areas as well as our rooms and pool areas.
Please come back and visit us!
Safe travels and we appreciate your time to write about our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Flagstaff West

Address: 2755 Woodlands Village Blvd / I-17, Flagstaff, AZ 86001
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Flagstaff
#5 Best Value Hotel in Flagstaff
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Ramada Flagstaff West 2.5*
Number of rooms: 90
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Also Known As:
Ramada West - Grand Canyon Area Hotel Flagstaff
Ramada Hotel Flagstaff
Ramada Flagstaff
Flagstaff Ramada

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