After check-in we climbed the stairs to our third and fourth floor rooms (elevator not working).
The following morning we reported no hot water in a couple of the rooms and the heat didn't work properly.
Parking space is limited in the lot but we lucked out and found a spot.
You can hear the trains but that was okay since we arrived on Amtrak and planned to ride the Verde Canyon Railroad and the Grand Canyon Railway.
The hot water and heat problem was not corrected and they didn't offer another room.
We wanted to check out (pay our bill) the night before our early morning departure but they couldn't handle that either.
The clerk assured us they would give a credit for the cold water in the shower but that remains to be seen.
The really bad part is when I checked my credit card statement they more than double charged me. I called the manager, Saffron, and she said she would credit my account. Over a week later I checked and she added another $419.00 to the card! Now I am waiting for a return call.
It might not be a bad idea if the fire marshall did an inspection. They lock the front door at night without a panic bar. The stairway is open without the protection of doors on each level.
The bar is noisy and the tatoo parlor was busy.
It is an easy walk from the Amtrak train station.
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Orbitz, Hotwire and Cheap Tickets so you can book your Hotel Monte Vista reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Monte Vista Hotel
- Monte Vista Flagstaff